[SOLVED] Some Games Won't Launch After GPU Upgrade?

[fullthemoon]

So I recently upgraded from a GTX 1080 to an RTX 2070 Super. Everything was running great until I tried launching KurtzPel on steam, the game would begin to launch, the screen would go black, and then nothing, just CTD. I verified game integrity, un-installed and re-installed in other hard drives but nothing. All my drivers are up to date and so is windows. Today I tried running Warframe and it had the same issue except it sent me to the hardware problem page after the crash. I have disabled my firewall and am running no overclocks. I'm at a loss since all my other games run fine, even my hella modded Fallout 4 isn't having issues. The only thing I can think of is a directX issue since both KurtzPel and Warframe use Direct X 11 and I'm running 12. Any ideas? Sorry for the long post.

------------------
System Information
------------------
Time of this report: 4/12/2020, 15:39:06
Machine name: LINKZ2
Machine Id: {9CD266CE-F511-46C5-9787-E501B3E71BF0}
Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 04/19/19 18:01:03 Ver: 05.0000D (type: BIOS)
Processor: AMD Ryzen 5 2400G with Radeon Vega Graphics (8 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16310MB RAM
Page File: 9533MB used, 15992MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Enabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Display Tab 3: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: The file xspltspk.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 2070 SUPER
Manufacturer: NVIDIA
Chip type: GeForce RTX 2070 SUPER
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1E84&SUBSYS_750019DA&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16166 MB
Dedicated Memory: 8011 MB
Shared Memory: 8155 MB
Current Mode: 2560 x 1440 (32 bit) (144Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.679688,0.309570), Green(0.209961,0.700195), Blue(0.147461,0.053711), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: PX329
Monitor Id: PNS0329
Native Mode: 2560 x 1440(p) (60.000Hz)
Output Type: Displayport External

 

[drivinfast247]

Did you use DDU to remove the old drivers before installing the new card?

 

[fullthemoon]

I did not. Should I do it now retroactively or is it too late?

 

[fullthemoon]

That did it! Thank you so much, all games running fine

 

[drivinfast247]

That did it! Thank you so much, all games running fine

Glad to hear.