Question Sound doesn't work after installing a new GPU ?

[TheBadGuy]

Hello! so today i installed a new 7900 XT GPU and i noticed it that the sound wasnt working. i thought i only had to switch from hdmi to my headset but my devices including the mic says that is unplugged which is weird because it is connected and the cable of the motherboard is well connected too.

I used DDU to try an older driver version of the gpu and with the audio, also bios is restored everything by default and idk what to do anymore cause i tried everything. Please i need help with this issue!

 

[JohnBonhamsGhost]

are you plugging these audio devices into the graphics card?

include an image of Control Panel > "Sound"
and of Device Manager.

 

[TheBadGuy]

are you plugging these audio devices into the graphics card?

include an image of Control Panel > "Sound"
and of Device Manager.

No, on the frontal panel like i always have it . The microphone and headset are connected but it says that no speakers or headphones are plugged in

 

[JohnBonhamsGhost]

include an image of Control Panel > "Sound"
and of Device Manager.

take a screenshot of both,
upload to IMGUR.com and link here

 

[boju]

Check the fpa cable header (the cable that goes to case's audio) hasn't dislodged from the motherboard fpa (front panel audio) pins by accident while installing graphics card.

 

[TheBadGuy]

take a screenshot of both,
upload to IMGUR.com and link here

Ok, Sound only shows my hdmi screen as an output and the only one that works and there's another one with my headphones but doesnt recognize it and says that is not connected (same with the mic)

Device Manager on Sound Shows Amd audio and realtek audio, nothing seems bad

 

[TheBadGuy]

Check the fpa cable header (the cable that goes to case's audio) hasn't dislodged from the motherboard fpa (front panel audio) pins by accident while installing graphics card.

thats the first thing i did, its plugged in as well as the headset

 

[boju]

So you're getting sound through the monitor?

Change playback device to Realtek as default. Windows can't play multiple sources simultaneously, so if Amd audio is set to default that'll disable onboard including front panel audio as they belong to Realtek.

 

[TheBadGuy]

So you're getting sound through the monitor?

Change playback device to Realtek as default. Windows can't play multiple sources simultaneously, so if Amd audio is set to default that'll disable onboard.

i changed it already and disabled the amd sound (monitor) but the headphone output is still saying that is not connected but it is

 

[boju]

thats the first thing i did, its plugged in as well as the headset

Did it come off the motherboard though and put it back, or was it still connected? If you did put it back or reseat it check you didn't miss a row of pins with the header.

What about the rear audio jacks, do they work?

 

[TheBadGuy]

Did it come off the motherboard though and put it back, or was it still connected? If you did put it back or reseat it check you didn't miss a row of pins with the header.

What about the rear audio jacks, do they work?

i didnt unplugged but i will , none of the jacks are working

 

[boju]

Try system file checker command, sfc /scannow in ms prompt, type cmd in start bar and right click cmd exe and run as administrator. Then after try reinstall Realtek drivers from motherboard website.

 

[TheBadGuy]

Try system file checker command, sfc /scannow in ms prompt, type cmd in start bar and right click cmd exe and run as administrator. Then after try reinstall Realtek drivers from motherboard website.

didnt work

 

[TheBadGuy]

Try system file checker command, sfc /scannow in ms prompt, type cmd in start bar and right click cmd exe and run as administrator. Then after try reinstall Realtek drivers from motherboard website.

i just formatted windows and it doesnt work

 

[JohnBonhamsGhost]

it doesnt work

what do you mean by, "didn't work"?

you can't type the command in correctly,
the file scan didn't successfully complete,
the Command Prompt wouldn't run the command,..?

i just formatted windows and it doesnt work

and what do you mean by, "formatted Windows"?

you downloaded a new Windows Media Creation Tool and created a new USB install package.
and then chose to format the disk during the fresh installation procedure?

 

[TheBadGuy]

what do you mean by, "didn't work"?

you can't type the command in correctly,
the file scan didn't successfully complete,
the Command Prompt wouldn't run the command,..?

and what do you mean by, "formatted Windows"?

you downloaded a new Windows Media Creation Tool and created a new USB install package.
and then chose to format the disk during the fresh installation procedure?

the cmd command worked sorry, but didnt fixed antything

Yes, i did a fresh install of windows and everything is the same