Speaker setup Unknown

[lootcrate]

I got a little zealous in uninstalling drivers while trouble shooting for a graphics card (turns out it was dead on arrival) and think I may have uninstalled something necessary to use the built in speakers for my brothers AOC c3583fq. When I check to see what play back devices are installed the speakers don't show up. I've installed the audio drivers for his asrock z370 motherboard but that doesn't seem to have done anything.

 

[popatim]

Which Speakers does he have? Something like USB ones would have their own drivers since they don't use the motherbds' Soundcard.

 

[lootcrate]

Which Speakers does he have? Something like USB ones would have their own drivers since they don't use the motherbds' Soundcard.

The speakers are built into the monitor. We're connecting the monitor to the motherboard using an hdmi cable. It didn't occur to me that a monitor might have drivers. I'll check to see if there's some software I can download from the manufacturer.

Update:
Installing the driver update didn't seem to work. I wonder if the problem has something to do with the motherboard. Maybe it doesn't support audio through an hdmi cable or something.

 

[popatim]

There could be other issues here.

HDMI speakers use the audio from the GPU that its connected to usually. You also need to open playback devices and make sure the HDMI audio is selected as the Default by Rt clicking the speaker icon down by the time and selecting Playback Devices from the list. Its probably listed as something other then HDMI audio but should be something digital.

Some monitors require a 3.5" audio or usb cable plugged in from the pc to the monitor and then playback devices needs set accordingly again.

Let us know what you have and we can try to help further. If you can, post some pictures to a hosting site, such as imgur, and link to them here so we can see what you are seeing would help.

Thanks.

 

[Paperdoc]

popatim is right. The issue VERY likely is not drivers. Windows can use only ONE audio output device at a time. Your mobo has one, often a Realtek system. Your video card also has its own, so it can send out sound on the HDMI cable to your monitor. As popatim says, use the Windows control sot specify that Windows should use whatever audio output system is on your video card, and not the Realtek (or whatever) system on your mobo.

 

[lootcrate]

There could be other issues here.

HDMI speakers use the audio from the GPU that its connected to usually. You also need to open playback devices and make sure the HDMI audio is selected as the Default by Rt clicking the speaker icon down by the time and selecting Playback Devices from the list. Its probably listed as something other then HDMI audio but should be something digital.

Some monitors require a 3.5" audio or usb cable plugged in from the pc to the monitor and then playback devices needs set accordingly again.

Let us know what you have and we can try to help further. If you can, post some pictures to a hosting site, such as imgur, and link to them here so we can see what you are seeing would help.

Thanks.

There is no graphic card currently installed due to delayed shipping. And the speakers for the monitor don't show up in playback. the only thing there is "Realtek High Definition Audio" which it's telling me isn't plugged in.


https://imgur.com/a/4l1gHIw

 

[popatim]

If there were no graphic card then you wouldn't be seeing device manager. You have something and its using Microsoft's basic adapter driver from your pic.. Let us know your full system specs and we can steer you to the right graphics driver to install. MS basic driver would not install the GPU Digital Audio driver (if your monitor even uses HDMI Audio) and please let us know the brand and model# of the monitor so we can tell you whats needed to get its speakers going.

 

[lootcrate]

Monitor: Brand- AOC Model# C3583FQ (using a HDMI cable)
Intel Core i7 Coffee Lake
ASRock Z370 Pro4
Samsung SSD 970 EVO 500GB
ASUS DRW-24B1ST
Corsair Gaming H1500 Headset
Windows 10 Pro 64-bit

 

[popatim]

Download and install these, rebooting when prompted.
Chipset
VGA
Realtek Soundcard

Whichever of these two you need if you haven't already:
Wired Lan
Wireless Lan


You monitor has an Audio In and Headphone out ports and included a 3.5mm extension cable. The manual is does not say if it will play HDMI audio or if you will need to use the extension cable and use the Realtek soundcard. If HDMI Audio doesn't work then be sure to plug the extension cable to the Audio In port and not the Headphone.

It also came with a cd for its drivers which I hope you installed. Their online one is returning an error so I didn't link it.
AOC Manual

 

[lootcrate]

Download and install these, rebooting when prompted.
Chipset
VGA
Realtek Soundcard

Whichever of these two you need if you haven't already:
Wired Lan
Wireless Lan

Thanks a ton. turns out we needed the VGA.

You monitor has an Audio In and Headphone out ports and included a 3.5mm extension cable. The manual is does not say if it will play HDMI audio or if you will need to use the extension cable and use the Realtek soundcard. If HDMI Audio doesn't work then be sure to plug the extension cable to the Audio In port and not the Headphone.

It also came with a cd for its drivers which I hope you installed. Their online one is returning an error so I didn't link it.
AOC Manual

Thanks a ton, turns out we needed the VGA

 

[popatim]

Yes that's the one that would turn on HDMI audio but I wasn't sure that would work with this monitor.
Glad you got it sorted out