Question SSD Hard Drive was 1TB but now is only 500GB after Windows 10 update

[elijaharce05]

Hi, everyone!

Badly need help! I tried everything I know, and searched online but nothing helped!

So basically I had an SSD size of 1TB.. but after a Windows update, turned into 500GB.

I had two partitions, (C) and (D), both with 500GB each. Drive (D) went missing after the Windows 10 update! Along with all my files!
When I open Disk Management, there are no extra 500GB Unallocated partitions or even un-named partitions. It just disappeared!

See my Disk Management bellow:

https://imgur.com/uubnIef

View: https://imgur.com/uubnIef


I also tried updating my drivers but nothing still:

https://imgur.com/Lp8Wj1r

View: https://imgur.com/Lp8Wj1r


Did a system restore but nothing!

I even Reset my PC but NOTHING!

Tried to search for it in CMD... I FOUND THE EXTRA 500 GB though it's hidden??? How do I get it back?? See image bellow:

https://imgur.com/33TmJsu

View: https://imgur.com/33TmJsu

Tried un-hiding it but failed, it says "This command does not work on dynamic disks nor on Microsoft reserved partitions:

https://imgur.com/uCXQb9M

View: https://imgur.com/uCXQb9M

https://imgur.com/3LoYAK4

View: https://imgur.com/3LoYAK4


Specs:
Asus ROG Chimera
Windows 10 64-bit
Intel Core i9-8950HK CPU @ 2.90GHz, 32.0GB RAM, NVIDIA GeForce GTX 1080

 

[SkyNetRising]

Your drives appear to be configured in RAID array.

Show also screenshots from

Intel Rapid Storage Technology application and​

Windows Storage Spaces.​

 

[elijaharce05]

Your drives appear to be configured in RAID array.

Show also screenshots from

Intel Rapid Storage Technology application and​

Windows Storage Spaces.​

Hi SkyNetRising!

Here, are these what you're looking for?

https://imgur.com/Ptc7Hsv

View: https://imgur.com/Ptc7Hsv

https://imgur.com/JcDNfBh

View: https://imgur.com/JcDNfBh

 

[SkyNetRising]

You have RAID 0 array of 2x 238GB drives = 477GB.
You have never had 1TB storage.

 

[elijaharce05]

You have RAID 0 array of 2x 238GB drives = 477GB.
You have never had 1TB storage.

That's the weird thing! I always had a 1TB. Had this computer for almost 3 years now, I should know I have a 1TB. I partitioned it like two years ago, 500GB for (C) and 500GB for (D). As stated above, after a Windows update, Drive D disappeared?! It's been such a big mystery.

I used my Drive (D) for games. Almost had about 420GB Worth of games. My personal files were on (C), had about 375GB used space. That's too much space if I never had a 1TB.

 

[SkyNetRising]

It's possible, your system had another physical drive ( 500GB ) and it has died now.

 

[elijaharce05]

It's possible, your system had another physical drive ( 500GB ) and it has died now.

Ohh, how do I check that? Or is it gone forever?

 

[SkyNetRising]

Verify, what physical drives you have in your laptop.
Seems like you're not familiar with specs of your hardware.

Should be 2 NVME drives (2x 238GB) and possibly one sata HDD ( 500GB or 2TB ?).

 

[elijaharce05]

Okay I'll do that. Yeah I'm not IT or anything close, so I only have a general knowledge. Thanks for your input though.

 

[Krotow]

Idea about died drive seems sound. Maybe open your computer at last and look inside how much drives you already have. And where they are connected.

 

[elijaharce05]

Idea about died drive seems sound. Maybe open your computer at last and look inside how much drives you already have. And where they are connected.

I haven't opened my laptop but checked it's storage specs and confirmed it in the box. Please see images bellow:

https://imgur.com/lESdUMj

View: https://imgur.com/lESdUMj

https://imgur.com/qKg5b6z

View: https://imgur.com/qKg5b6z

 

[SkyNetRising]

So - missing is 1TB HDD. Possibly dead.

 

[Krotow]

Secondary HDD malfunction. If HDD id not working also through adapter or in another computer, it is gone.

 

[elijaharce05]

So - missing is 1TB HDD. Possibly dead.

Possibly. Will try removing it and putting it back.

 

[elijaharce05]

Verify, what physical drives you have in your laptop.
Seems like you're not familiar with specs of your hardware.

Should be 2 NVME drives (2x 238GB) and possibly one sata HDD ( 500GB or 2TB ?).

So I opened my laptop. It has 2x SSDs and one sata HDD (1TB). Removed my HDD and put it back (hehe), but still the same. You're right. HDD must be dead 🙁

https://imgur.com/7mvizde

View: https://imgur.com/7mvizde

https://imgur.com/H7SAxCL

View: https://imgur.com/H7SAxCL