Question SSD Hard Drive was 1TB but now is only 500GB after Windows 10 update

[elijaharce05]

Hi, everyone!

Badly need help! I tried everything I know, and searched online but nothing helped!

So basically I had an SSD size of 1TB.. but after a Windows update, turned into 500GB.

I had two partitions, (C) and (D), both with 500GB each. Drive (D) went missing after the Windows 10 update! Along with all my files!
When I open Disk Management, there are no extra 500GB Unallocated partitions or even un-named partitions. It just disappeared!

See my Disk Management bellow:

https://imgur.com/uubnIef

View: https://imgur.com/uubnIef


I also tried updating my drivers but nothing still:

https://imgur.com/Lp8Wj1r

View: https://imgur.com/Lp8Wj1r


Did a system restore but nothing!

I even Reset my PC but NOTHING!

Tried to search for it in CMD... I FOUND THE EXTRA 500 GB though it's hidden??? How do I get it back?? See image bellow:

https://imgur.com/33TmJsu

View: https://imgur.com/33TmJsu

Tried un-hiding it but failed, it says "This command does not work on dynamic disks nor on Microsoft reserved partitions:

https://imgur.com/uCXQb9M

View: https://imgur.com/uCXQb9M

https://imgur.com/3LoYAK4

View: https://imgur.com/3LoYAK4


Specs:
Asus ROG Chimera
Windows 10 64-bit
Intel Core i9-8950HK CPU @ 2.90GHz, 32.0GB RAM, NVIDIA GeForce GTX 1080

 

[SkyNetRising]

Your drives appear to be configured in RAID array.

Show also screenshots from

Intel Rapid Storage Technology application and​

Windows Storage Spaces.​

 

[elijaharce05]

Your drives appear to be configured in RAID array.

Show also screenshots from

Intel Rapid Storage Technology application and​

Windows Storage Spaces.​

Hi SkyNetRising!

Here, are these what you're looking for?

https://imgur.com/Ptc7Hsv

View: https://imgur.com/Ptc7Hsv

https://imgur.com/JcDNfBh

View: https://imgur.com/JcDNfBh

 

[SkyNetRising]

You have RAID 0 array of 2x 238GB drives = 477GB.
You have never had 1TB storage.

 

[elijaharce05]

You have RAID 0 array of 2x 238GB drives = 477GB.
You have never had 1TB storage.

That's the weird thing! I always had a 1TB. Had this computer for almost 3 years now, I should know I have a 1TB. I partitioned it like two years ago, 500GB for (C) and 500GB for (D). As stated above, after a Windows update, Drive D disappeared?! It's been such a big mystery.

I used my Drive (D) for games. Almost had about 420GB Worth of games. My personal files were on (C), had about 375GB used space. That's too much space if I never had a 1TB.

 

[SkyNetRising]

It's possible, your system had another physical drive ( 500GB ) and it has died now.

 

[elijaharce05]

It's possible, your system had another physical drive ( 500GB ) and it has died now.

Ohh, how do I check that? Or is it gone forever?

 

[SkyNetRising]

Verify, what physical drives you have in your laptop.
Seems like you're not familiar with specs of your hardware.

Should be 2 NVME drives (2x 238GB) and possibly one sata HDD ( 500GB or 2TB ?).

 

[elijaharce05]

Okay I'll do that. Yeah I'm not IT or anything close, so I only have a general knowledge. Thanks for your input though.

 

[Krotow]

Idea about died drive seems sound. Maybe open your computer at last and look inside how much drives you already have. And where they are connected.

 

[elijaharce05]

Idea about died drive seems sound. Maybe open your computer at last and look inside how much drives you already have. And where they are connected.

I haven't opened my laptop but checked it's storage specs and confirmed it in the box. Please see images bellow:

https://imgur.com/lESdUMj

View: https://imgur.com/lESdUMj

https://imgur.com/qKg5b6z

View: https://imgur.com/qKg5b6z

 

[SkyNetRising]

So - missing is 1TB HDD. Possibly dead.

 

[Krotow]

Secondary HDD malfunction. If HDD id not working also through adapter or in another computer, it is gone.

 

[elijaharce05]

So - missing is 1TB HDD. Possibly dead.

Possibly. Will try removing it and putting it back.

 

[elijaharce05]

Verify, what physical drives you have in your laptop.
Seems like you're not familiar with specs of your hardware.

Should be 2 NVME drives (2x 238GB) and possibly one sata HDD ( 500GB or 2TB ?).

So I opened my laptop. It has 2x SSDs and one sata HDD (1TB). Removed my HDD and put it back (hehe), but still the same. You're right. HDD must be dead

https://imgur.com/7mvizde

View: https://imgur.com/7mvizde

https://imgur.com/H7SAxCL

View: https://imgur.com/H7SAxCL