Steam freezes pc after windows 10 update version 1709

Mkurucar

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Feb 8, 2015
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After the windows 10 update version 1709, which is the fall creators update, steam crashes my computer. i'll start it up and within 5 minutes it causes my computer to freeze, cursor wont move and clock is frozen, everything. I have tried updating drivers for everything from my motherboard to peripherals. I can't seem to figure out why its freezing.

thank you for any help/information.
 
Solution
I was having the exact same problem, also with a z87 board. Steam would crash 1 min after opening, sometimes triggering a BSOD and other times just completely freeze the pc.

Had a read around and found this thread on the steam forums:

https://steamcommunity.com/discussions/forum/1/1618346571419672437/

the fix there worked for me, I disabled AI suite 3 in task manager and steam hasn't crashed for the last couple hours.

No clue why it worked but worth a try
MERGED QUESTION
Question from Mkurucar : "Steam freezes pc after windows 10 update version 1709"

After the windows 10 update version 1709, which is the fall creators update, steam crashes my computer. i'll start it up and within 5 minutes it causes my computer to freeze, cursor wont move and clock is frozen, everything. I have tried updating drivers for everything from my motherboard to peripherals. I can't seem to figure out why its freezing.

thank you for any help/information.
 
I have the same freaking problem.
Things i have tried that did not work:
1. fresh or clean install of steam .
2.updating every driver possible.
3. scanning for viruses ( non found)
4. check disk for errors( none)
5. defragmented harddisk.

Although somehow something happened and it worked for two days. but unfortunately it is back.
There is no hardware problem as non steam games are working fine.
problem is not with games it is with steam.
Even i think it is happening after windows update.

It is working fine in safe mode with networking. ( it does not freeze my pc)
even i am looking for a solution.

UPDATE:
for me it has something to do with my graphics drivers. im using nvidia gtx960.
i did two things. i dont know which worked.
1st i went to nvidia control panel> manage 3d settings> under select a program to customize select steam > make everything off ( whatever doesnt have off select auto)
2nd before starting steam i quit nvidia container from taskbar .
I tried both simultaneously so i dont know which worked. you can try one at a time. maybe it is the graphics driver issue.
(i read both things on 2 different threads)
 
MERGED QUESTION
Question from Mkurucar : "Steam freezes my entire pc."







When you try and start steam what other if any applications/programs do you have running at the same time? Something may be interfering with steam. https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
 


usually nothing other than spotify and google chrome
 


i usually have nothing else running with steam expect spotify and/or google chrome
 


well that didnt work either. i appreciate your help though. i guess i'll just wait and see if it works it self out

 
hmm, so i was looking through the logs right after a crash and these popped up.

[1219/232505.393:INFO:crash_reporting.cc(157)] Crash reporting enabled for process: browser
[1219/232544.439:ERROR:rankings.cc(786)] Inconsistent LRU.
[1219/232544.439:ERROR:backend_impl.cc(1055)] Critical error found -8
[1219/232544.440:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.440:ERROR:entry_impl.cc(1037)] No file for a1010018
[1219/232544.441:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.583:ERROR:entry_impl.cc(962)] Failed to save user data
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.620:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.621:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.621:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.621:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.621:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.621:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.621:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.621:ERROR:block_files.cc(113)] Failing CreateMapBlock
[1219/232544.621:ERROR:entry_impl.cc(962)] Failed to save user data
[1219/232544.621:ERROR:entry_impl.cc(962)] Failed to save user data
[1219/232544.622:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.622:WARNING:storage_block-inl.h(131)] Failed data load.
[1219/232544.622:ERROR:entry_impl.cc(962)] Failed to save user data
[1219/232544.622:ERROR:block_files.cc(113)] Failing CreateMapBlock
[1219/232544.622:ERROR:entry_impl.cc(962)] Failed to save user data
[1219/232955.118:INFO:crash_reporting.cc(157)] Crash reporting enabled for process: browser
[1219/233358.360:INFO:crash_reporting.cc(157)] Crash reporting enabled for process: browser
 


as much as it pains me to do this I have to reopen this. It worked last night but this morning I log in and hop in a game and it freezes within 5 mins. I then hard restart and try and re log in and it is now doing the same thing again. I even completely uninstalled google chrome and it is still doing it.