Hello,
I ran a malware bytes scan on the laptop and had to restart after due to having many potentially unwanted programs. When I proceeded to restart the computer was on "Getting windows ready" screen for a while. That is when the power chord unplugged and the computer turned off (My battery doesn't work). When I tried to turn it back on it was stuck on the loading screen; so I tried running start up repair. Now it is stuck on attempting repairs.
What do I do? I would prefer not to do a clean install because there are a lot of files on it that I do not want to lose.
Thanks.
I ran a malware bytes scan on the laptop and had to restart after due to having many potentially unwanted programs. When I proceeded to restart the computer was on "Getting windows ready" screen for a while. That is when the power chord unplugged and the computer turned off (My battery doesn't work). When I tried to turn it back on it was stuck on the loading screen; so I tried running start up repair. Now it is stuck on attempting repairs.
What do I do? I would prefer not to do a clean install because there are a lot of files on it that I do not want to lose.
Thanks.