Question Stuttering, frame drops and system lag

husum95

Prominent
Nov 15, 2018
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510
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So I’m having a bit of an issue with my gaming rig.

Specs:

  • CPU: Ryzen 3800X cooled by a Corsair H115.
  • RAM: G.Skill DDR4 16GB 3600MHz CL16 Unbuffered DIMM
  • Motherboard: Crosshair VIII Hero (Wifi)
  • PSU: Corsair Rx850
  • GPU: Asus Rog RTX 2080 Ti
  • Boot SSD: Samsung 970 EVO 250GB PCIe M.2 SSD
  • Games SSD: Samsung 850 EVO 250GB 2.5" SSD
  • Main Screen: Asus 27" LED Freesync MG278Q 1440p 144Hz
  • 3 Additional screens: Asus 24" 1080p 60Hz
Problem:
When watching youtube on Chrome, if I hover my mouse over any of the tabs, the suggestion tab, sometimes the video itself, and just move the mouse between them (not clicking them), it causes the video to lag, and eventually stutter.

Using Firefox that issue is gone, but replaced by regular stutters every time I load a new page.
Back on Chrome, Twitch has similar issues.


Annoying, but I could live with it for now, cause it didn’t really affect my gaming. Until yesterday, where I got 3 consecutive stutters over 1 second, 3 times. This can of course be caused by other issues, but it being new made me concerned. It did stop however, so it might be a malfunctioning program somewhere.

But performance has been relatively poor on a PC I just upgraded.

I am suspecting it can have something to do with the fact that my RAM is running stock speeds (2133Mhz), but I thought I’d ask people who probably know better than me.

My reasoning for not having overclocked the ram to 3600Mhz yet is because of a scare I had on Gen 1 Ryzen on a Crosshair VI motherboard, where it after the overclock would freeze before you could enter the bios, and trying the clear bios button on the backside didn’t seem to work. I did manage to clear if after several attempts, but the experience made me extremely nervous about messing around in bios, in case I could brick it.


I have done some testing with different framerates and monitor amounts.
Running all screens at 60Hz:
Problem gone in Chrome, though does appear when launching FFXIV or any other game
Problem persists in Firefox


1 Screen 60Hz, 1 Screen 144Hz
No change from the normal setup

1 screen at 120Hz, the rest at 60Hz (Someone over on the Linus Tech Tips forums suggested this)
No change from the normal setup

Prevalent on all tests:
Whenever the PC has to do something, like starting a game, or other tasks, it lags the video. Closing games does it as well apparently
Picked up discord to move it, momentarily froze in place.
Happens when moving chrome around as well, and a few other programs
This is why I have been suspecting the problem to be the speed of the RAM

Also noticed: When watching a stream on twitch with a weird fps (48fps, dunno why one would stream at that) it didn't mess with my refresh rate like watching something in 60fps would do, but it would create smaller but more abundant spikes.



So if anyone can help me with this, I’d really appreciate it.
 
Update the BIOS inside the BIOS by the EZflash menu and an USB flash drive, with the unzipped BIOS file on it:
https://www.asus.com/Motherboards/ROG-Crosshair-VIII-Hero-WI-FI/HelpDesk_BIOS/
https://www.asus.com/en/support/FAQ/1012815/

you can set the native memory speed for the 3800x to 3200MHz.

but would check with 3600MHz after the BIOS update nonetheless.
Usually after a view attempts to boot without success the BIOS will reset itself to default settings and boot as usual
If everything would get stuck, you will be able to use the BIOS flashback feature. So you can act in a very calm comfort zone with this motherboard.
 

husum95

Prominent
Nov 15, 2018
11
0
510
0
Update the BIOS inside the BIOS by the EZflash menu and an USB flash drive, with the unzipped BIOS file on it:
https://www.asus.com/Motherboards/ROG-Crosshair-VIII-Hero-WI-FI/HelpDesk_BIOS/
https://www.asus.com/en/support/FAQ/1012815/

you can set the native memory speed for the 3800x to 3200MHz.

but would check with 3600MHz after the BIOS update nonetheless.
Usually after a view attempts to boot without success the BIOS will reset itself to default settings and boot as usual
If everything would get stuck, you will be able to use the BIOS flashback feature. So you can act in a very calm comfort zone with this motherboard.

Ok, I will try that!

Dumb question: How do I set the native memory speed? With XMP?
Cause the only profiles I have found are standard ones that come with the motherboard, and last time I tried one of them, my motherboard managed to corrupt my windows install somehow.


Thanks so far!
 

husum95

Prominent
Nov 15, 2018
11
0
510
0
Well, I have ordered the USB needed for the bios image (Weirdly enough didn't have one), so I will come back with an update when I've updated it.


It's very calming to hear that I won't have to worry too much when overclocking the RAM.
So if I where to follow this video to a T, I would be all good?
View: https://youtu.be/KOqhyVNPhaM


Sorry for the somewhat silly questions, ironically I get a bit too worried when working on my own PC
 

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