System Info :
Laptop : Lenovo LOQ
CPU: AMD Ryzen 7 7840HS w/ Radeon 780M Graphics, 3801 Mhz, 8 Core(s), 16 Logical Processor(s)
GPU : RTX 4060
Memory : 16 GB (8 x2)
Context :
System freezes up randomly after starting download of some file on steam.
Sometimes the cursor freezes too - while at other times I'm able to move the cursor but system is otherwise non-responsive.
As per task manager : Memory and CPU utilization was at around 50 and 10 percent respectively at the time of the freezes. Dedicated GPU was not in use.
Reliability monitor during the same period
Upon expanding the events in reliability monitor:
1
2
Attaching dump /logs as extracted from reliability monitor:
Dump Folder from Reliability Monitor
Upon restarting the system AMD Driver showed a prompt saying something to the effect of -"Setting reset due to unexpected system failure"
So I'm thinking something's wrong with the iGPU or the AMD Adrenaline software. This has happened twice now and both times was while downloading something off of steam.
Need help from the tech wizards on here to pin point what; if anything is going bad.
Laptop : Lenovo LOQ
CPU: AMD Ryzen 7 7840HS w/ Radeon 780M Graphics, 3801 Mhz, 8 Core(s), 16 Logical Processor(s)
GPU : RTX 4060
Memory : 16 GB (8 x2)
Context :
System freezes up randomly after starting download of some file on steam.
Sometimes the cursor freezes too - while at other times I'm able to move the cursor but system is otherwise non-responsive.
As per task manager : Memory and CPU utilization was at around 50 and 10 percent respectively at the time of the freezes. Dedicated GPU was not in use.
Reliability monitor during the same period
Upon expanding the events in reliability monitor:
1
2
Attaching dump /logs as extracted from reliability monitor:
Dump Folder from Reliability Monitor
Upon restarting the system AMD Driver showed a prompt saying something to the effect of -"Setting reset due to unexpected system failure"
So I'm thinking something's wrong with the iGPU or the AMD Adrenaline software. This has happened twice now and both times was while downloading something off of steam.
Need help from the tech wizards on here to pin point what; if anything is going bad.