Hello, I am having a difficult problem with my computer. For almost a year I have had no problems with the ethernet connection for my computer, but for the last two weeks I have been experiencing packet loss on both ethernet and wifi connections. I have also tried connecting (only via wifi because it is my only option) to a different network and the packet loss still occurs. It's very sporadic and can last for over a minute. The other devices on the main network work fine and it's isolated to my computer
I have tried; updating drivers, uninstalling drivers and reinstalling, uninstalling device and reinstalling, updating drivers from motherboard manufacturer website, restarting the router, a different port on the router, both ethernet and wifi, a different network, windows troubleshooter, disabling ipv4 and ipv6 separately, anti virus, disabling power management options, disabling qos packet scheduler, I believe one or two other things but I do not recall at this particular moment I am sorry. Every speedtest results normal speeds, and I've had pingplotter running, which I don't quite understand but I can see that every target has packet loss across almost every hop. I'm truly stumped, and I am going to be beginning classes soon and would very much like to be able to do them.
If anyone has any advice or knows what else I could try, please feel free to let me know. I do not understand networking all too much, and I have tried every solution I have come across on google and here for the week or so. I feel so defeated!
System hardware is B550M Mortar, Ryzen 5 5600x, EVGA Geforece Gtx 1070ti ftw, 16gb hyperx ram, 1tb Samsung 980 m.2 ssd with 120gb available, Corsair RM750 power supply (probably 3 years old, original to build and well maintained), my os is Windows 10 Home and is build 19045.5737. I have a usb mouse and keyboard and occasionally a usb headset, display port leading to my monitor, and a set of speakers that attach to the monitor with 3.5mm. Every driver is up to date as well as far as I know
Thanks
I have tried; updating drivers, uninstalling drivers and reinstalling, uninstalling device and reinstalling, updating drivers from motherboard manufacturer website, restarting the router, a different port on the router, both ethernet and wifi, a different network, windows troubleshooter, disabling ipv4 and ipv6 separately, anti virus, disabling power management options, disabling qos packet scheduler, I believe one or two other things but I do not recall at this particular moment I am sorry. Every speedtest results normal speeds, and I've had pingplotter running, which I don't quite understand but I can see that every target has packet loss across almost every hop. I'm truly stumped, and I am going to be beginning classes soon and would very much like to be able to do them.
If anyone has any advice or knows what else I could try, please feel free to let me know. I do not understand networking all too much, and I have tried every solution I have come across on google and here for the week or so. I feel so defeated!
System hardware is B550M Mortar, Ryzen 5 5600x, EVGA Geforece Gtx 1070ti ftw, 16gb hyperx ram, 1tb Samsung 980 m.2 ssd with 120gb available, Corsair RM750 power supply (probably 3 years old, original to build and well maintained), my os is Windows 10 Home and is build 19045.5737. I have a usb mouse and keyboard and occasionally a usb headset, display port leading to my monitor, and a set of speakers that attach to the monitor with 3.5mm. Every driver is up to date as well as far as I know
Thanks

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