Question Suddenly laptop gpu GTX 1650 got disappeared, not even seen in device manager.

[Ajay09347274590]

I have a laptop hp pavilion gaming 15-dk0xxx.
Which has Intel i5 9th gen with gpu Intel UHD 630 and nvidia GeForce GTX 1650.
All of a sudden the nvidia GTX 1650 is vanished. Drivers won't work.
Laptop works as usual but without the dedicated gpu.
Tried full reinstall of operating system but didn't solve.

Can it be the soldering of gpu from board disconnected due to over heat?
Could someone help please.

 

[hang-the-9]

Yes the video card may have failed, if it's in warranty contact Dell, seems like it is new enough to have the warranty on it.

 

[Ajay09347274590]

Hi, Thanks, Its out of warranty, and i bought it from United Kingdom and now i am in India.
So HP guys are not providing support here.
may be i need to visit local repair centers.

 

[Matt1975]

Did you recently update windows?

The same thing is happening to me and I don't know if it's a coincidence or not, but I checked for updates, let them install and then shut down my laptop. The day after the same happened to me, turned it on to find GPU gone from Device Manager and I can't update drivers or remove old one.