Question Superlight not working anymore

[Mali_Budo]

Bought new superlight a few days ago. Everything worked fine but today it dropped from 87% to 0% battery. I tried to charge it for more than 3 hours and it only went to 3% then suddenly disconnected. And now it won't connect via cable at all. Dongle is working fine with the cable but looks like the mouse is dead. Tried different cables and but still not working... Any possible fix before sending mouse back?

 

[faalin]

Should be under a 30 day return or replace policy from where you bought it from. I would just send it back for a new one.

 

[helpstar]

try firmware update

View: https://www.youtube.com/watch?v=c2Ljz_pLsTg


the mouse might only charge if it´s off

which charger did you try? try a different one or a different USB port/ other PC

on/off switch is on?

reset the mouse