Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Will definitely add that one to the "notes." Thanks for posting back, Guy.
Heirloom, old and needs lots of notes
"Guy" <Guy@discussions.microsoft.com> wrote in message
news:8948FA37-CABC-4FA1-9F30-81E694166219@microsoft.com...
> Heirloom,
>
> IT HAS BEEN FIXED! I am posting this to help anybody else who has this
> issue. Here is the fix:
>
> Click on the start button. Go to Run Type in regedit
>
> Once registry editor has opened up left click on the Hkey_Current_User
> key.
> In the right hand area you will find a binary string value that says
> Name: (default)
> Type: REG_SZ
> Data: VALUE NOT SET
>
> Now if your data does NOT say value not set simply right click on the
> default string and delete. Windows will immedately create you a new
> one. Restart your computer and you should hear sounds.
>
> Somebody at my office did a search on www.ask.com and found the fix! Here
> is
> the actual link to it:
>
http://www.pcbanter.net/archive/index.php/t-14985.html
>
>
> ---Guy
>
>
> "Heirloom" wrote:
>
>> Looks like you have covered all the bases..........and I agree that the
>> problem may be Registry related, possibly something with file
>> associations.
>> I wish I could provide more, but, I think you should wait for one of the
>> gurus on this one......my limited knowledge prevents me from making
>> further
>> suggestions.
>> Heirloom, old and nothing like the sound
>> of
>> silence
>>
>>
>> "Guy" <Guy@discussions.microsoft.com> wrote in message
>> news:29B5B1D7-2BF2-4450-B169-32358A893DDE@microsoft.com...
>> > Heirloom,
>> >
>> > Thank you for your post! Yes, I did do that. Here are all the actions I
>> > have done to attempt to rectify the situation.
>> >
>> > 1). Went into the Control Panel and clicked on Sounds and Audio.
>> > Clicked
>> > on
>> > the Sounds tab at the top. Ensured the Sound Scheme is set to Windows
>> > default. Tested both email and IM. Result: No sound.
>> >
>> > 2). Went to the Control panel and checked on the line New Mail
>> > Notification
>> > sound was set to Windows XP Notify. I also checked the line for MSN
>> > Messenger
>> > and made sure there was a notification sound for it too. Also, in each
>> > window
>> > when you click on the Play icon (next to new mail notification and MSN
>> > Messenger) I was able to play and hear the sounds. Got back out and
>> > tested
>> > both email and IM. Result: No sound.
>> >
>> > 3). Went to the Control Panel and replaced the the new mail
>> > notification
>> > sound with a new sound and replaced the MSN Messenger new IM
>> > notification
>> > sound with a new sound. I then clicked on the play icon for each new
>> > sound. I
>> > was able to play and hear the sounds. Got back out and tested both
>> > email
>> > and
>> > IM. Result: No sound.
>> >
>> > 4). Checked The tickbox on Outlook's Tools/Options/General Tab "Play
>> > sound
>> > when new message arrives". It is checked to play a sound. Also checked
>> > the
>> > IM
>> > Messenger 7.0 tick box to ensure that when a new IM comes it will play
>> > a
>> > sound. It is checked to play a sound. Got back out and tested both
>> > email
>> > and
>> > IM. Result: No sound.
>> >
>> > 5). Uninstalled and then re-installed the sound driver. Tested both
>> > email
>> > and IM. Result: No sound.
>> >
>> > 6). Upgraded sound driver from vendor's website. Tested both email and
>> > IM.
>> > Result: No sound.
>> >
>> > 7). Uninstalled Outlook and MSN Messenger. Reinstalled Outlook and MSN
>> > Messenger. Tested both email and IM. Result: No sound.
>> >
>> > 8). The last big thing I did before this issue occured was install the
>> > latest version of RealPlayer. I uninstalled Realplayer. Tested both
>> > email
>> > and
>> > IM. Result: No sound.
>> >
>> > 9). Went to MS Support Database and found that the QOS in certain
>> > network
>> > cards may interfer with audio. Went to Control Panel and unchecked the
>> > QOS
>> > for the network card and rebooted computer. Tested both email and IM.
>> > Result:
>> > No sound.
>> >
>> > I have a sinking suspicion that the issue could be in the Registry, but
>> > I
>> > have no idea where and what to look for.
>> >
>> > I would appreciate any ideas you would have!
>> >
>> > ---Guy
>> >
>> >
>> > "Heirloom" wrote:
>> >
>> >> Guy,
>> >> Open Control Panel: Start, Settings, Control Panel.........scroll
>> >> down
>> >> to Sounds and Audio Devices, click on the Sounds tab and you should be
>> >> able
>> >> to select the particular sound you want for any of the listed items.
>> >> Also,
>> >> you can 'test' the sound bite from the same tab. If you want, you
>> >> can
>> >> even
>> >> import a .wav file from another source to customize your machine.....
>> >> Heirloom, old and can't hear
>> >> anyway
>> >>
>> >> "Guy" <Guy@discussions.microsoft.com> wrote in message
>> >> news:7BE44F2D-1F72-4D60-9E82-26E06C238752@microsoft.com...
>> >> > Hello All,
>> >> >
>> >> > I have the exact same problem as Megan R does in regards to her
>> >> > question,
>> >> > "System Beep and Email Notification Sounds Disappeared". I get a
>> >> > system
>> >> > beep
>> >> > whenever I get a new email message. I have done the same exact
>> >> > troubleshooting as she has and still cannot get it to work.
>> >> > Everything
>> >> > looks
>> >> > as if it should work but it doesn't. Also, MSN Messenger does not
>> >> > make
>> >> > a
>> >> > sound when a new IM Message arrives. I have a HP Pavilion zv5330us
>> >> > laptop
>> >> > with XP Professional Service Pack 2 (build 2600). I am using MS
>> >> > Office
>> >> > 2003.
>> >> > I am more than happy to discuss the various troubleshooting steps in
>> >> > detail
>> >> > if you need them!
>> >> >
>> >> > Thank you for any help you can provide.
>> >> >
>> >> > ---Guy
>> >>
>> >>
>> >>
>>
>>
>>
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