So to start off I use the X399 AORUS Gaming 7 (rev. 1.0)
https://www.gigabyte.com/au/Motherboard/X399-AORUS-Gaming-7-rev-10#kf
CPU is the AMD TR4 1920X
Graphics is the Asus GTX 1070
PSU is Coolermaster 1300watts
Pic of error: IMAGE
Information for PIC: Taskmanager shows 4 of 8 which is correct though CPU-Z and HW-Monitor show only 3 and slot 8 SPD info is missing.
When I bought the motherboard I ended up getting G.skill 32GB at 3200MHz cl14 ram at 8GB a stick in quad channel. All was working perfectly until this month about 4 days ago.
Had XMP enabled for the 3200Mhz and all was working from June 2020.
That is until I ended up getting the same exact model Ram to get a total of 64GB. It was running all good for about 4 days in XMP.
I restarted my PC and heard 2 beeps (has a MB speaker) after hearing it of course was like "raise eyebrow" wtf.
So shutdown the PC and booted to the bios to end up seeing that 2 ram slots are not being detected (Shows only 49GB So of course first thought was Ram has a problem. so I took out 4 sticks and left 4 in slots A-2 B-2 C-2 D-2 by specifications in the manual. loaded back into the bios to discover that those 4 slots work with no problem showing 32GB. Then i swapped the 4 for the other 4 that have been taken out and same thing. all is being detected.
Things I did to further diagnose is as follows.
Update bios and even going back a bios version (No luck)
Reset Cmos (No luck)
Checked Socket pins. (No issues)
Reposition CPU about 4 times. (No luck)
Taken out CPU and used an electrical cleaner to clean the contacts. did not do it on the motherboard socket though. it shall be a last resort.
Replaced MB battery while also wiping the Cmos completely all profiles gone and no XMP enabled. (No luck)
So then I plugged in all the sticks and went into windows and used CPU-Z to discover that Ports 7 & 8 were not detected by CPU-ID.
Coming to the conclusion that Ports A-1 and C-1 are faulty, I decided to then just use 6 sticks of ram and insert into all slots except A-1 and C-1 by what the manual says.
Now this is where it gets really confusing. Upon restarting with 6 sticks I go in the bios and discover that only 32GB is now being shown instead of 49GB so i restart and go into windows to check CPU-Z to discover that not only slots 7 and 8 are not being detected but now slots 1 and 5 are not being detected. which now shows only 32GB with 6 sticks.
I am at a total loss on what I should do apart from using the cleaner on the socket itself but i thought before I do that, get some advice before hand.
I have already contacted gigabyte and also the store I bought it from in regards to this but I thought to also post it here as well.
I have also thought that maybe all Dimm 1 or dimm slot 8 on the motherboard maybe stuffed.
Found 1 Ram module to be faulty so far (Have 8 sticks in total 2 lots of 4). Still does not explain why CPU-Z shows no information in SPD for slot 8, but does for the rest.
Memtest picks up the slot 8 when viewing SPD info. HW=Monitor and also CPU-Z does not.
The odd thing is. Task manager shows the ram slots 4 out of 8 which it should be. Originally had 8 out of 8 slots used at 64GB but 2 weeks ago, that stopped and lost half of my ram. so after doing what I wrote up top.
I came down to the conclusion a ram slot 8 might be stuffed.
So using the other set of 4 modules. Loaded CPU-Z I checked the SPD section and noticed it was not detecting 1 slot out of the 4, though Task manager shows 4 of 4 instead of 3 of 4.
So I loaded up HW-Monitor and also noticed in there that 1 ram stick was missing it only showed 3 but again. Task manager shows 4. I am so confused as to how this happened.
https://www.gigabyte.com/au/Motherboard/X399-AORUS-Gaming-7-rev-10#kf
CPU is the AMD TR4 1920X
Graphics is the Asus GTX 1070
PSU is Coolermaster 1300watts
Pic of error: IMAGE
Information for PIC: Taskmanager shows 4 of 8 which is correct though CPU-Z and HW-Monitor show only 3 and slot 8 SPD info is missing.
When I bought the motherboard I ended up getting G.skill 32GB at 3200MHz cl14 ram at 8GB a stick in quad channel. All was working perfectly until this month about 4 days ago.
Had XMP enabled for the 3200Mhz and all was working from June 2020.
That is until I ended up getting the same exact model Ram to get a total of 64GB. It was running all good for about 4 days in XMP.
I restarted my PC and heard 2 beeps (has a MB speaker) after hearing it of course was like "raise eyebrow" wtf.
So shutdown the PC and booted to the bios to end up seeing that 2 ram slots are not being detected (Shows only 49GB So of course first thought was Ram has a problem. so I took out 4 sticks and left 4 in slots A-2 B-2 C-2 D-2 by specifications in the manual. loaded back into the bios to discover that those 4 slots work with no problem showing 32GB. Then i swapped the 4 for the other 4 that have been taken out and same thing. all is being detected.
Things I did to further diagnose is as follows.
Update bios and even going back a bios version (No luck)
Reset Cmos (No luck)
Checked Socket pins. (No issues)
Reposition CPU about 4 times. (No luck)
Taken out CPU and used an electrical cleaner to clean the contacts. did not do it on the motherboard socket though. it shall be a last resort.
Replaced MB battery while also wiping the Cmos completely all profiles gone and no XMP enabled. (No luck)
So then I plugged in all the sticks and went into windows and used CPU-Z to discover that Ports 7 & 8 were not detected by CPU-ID.
Coming to the conclusion that Ports A-1 and C-1 are faulty, I decided to then just use 6 sticks of ram and insert into all slots except A-1 and C-1 by what the manual says.
Now this is where it gets really confusing. Upon restarting with 6 sticks I go in the bios and discover that only 32GB is now being shown instead of 49GB so i restart and go into windows to check CPU-Z to discover that not only slots 7 and 8 are not being detected but now slots 1 and 5 are not being detected. which now shows only 32GB with 6 sticks.
I am at a total loss on what I should do apart from using the cleaner on the socket itself but i thought before I do that, get some advice before hand.
I have already contacted gigabyte and also the store I bought it from in regards to this but I thought to also post it here as well.
I have also thought that maybe all Dimm 1 or dimm slot 8 on the motherboard maybe stuffed.
Found 1 Ram module to be faulty so far (Have 8 sticks in total 2 lots of 4). Still does not explain why CPU-Z shows no information in SPD for slot 8, but does for the rest.
Memtest picks up the slot 8 when viewing SPD info. HW=Monitor and also CPU-Z does not.
The odd thing is. Task manager shows the ram slots 4 out of 8 which it should be. Originally had 8 out of 8 slots used at 64GB but 2 weeks ago, that stopped and lost half of my ram. so after doing what I wrote up top.
I came down to the conclusion a ram slot 8 might be stuffed.
So using the other set of 4 modules. Loaded CPU-Z I checked the SPD section and noticed it was not detecting 1 slot out of the 4, though Task manager shows 4 of 4 instead of 3 of 4.
So I loaded up HW-Monitor and also noticed in there that 1 ram stick was missing it only showed 3 but again. Task manager shows 4. I am so confused as to how this happened.
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