Question The display from my main graphics card works sometimes only after I changed my motherboard

[Ziplictic]

Hey there,
This is my last resort. I've tried asking on reddit, quora, on facebook communities - you name it. I've had absolutely no luck fixing my PC

The thing is, I got my graphics card RX 580 back in 2020. I installed it and I bought a HDMI to VGA converter.
(

https://imgur.com/a/5cZ7cpj

View: https://imgur.com/a/5cZ7cpj
) This is the picture of the converter I had.
I connected the HDMI ( male ) to my RX 580 and connected a VGA cable from the monitor to the converter and my PC worked smooth like butter for 3 years straight.

A few weeks ago, a power surge took place in the area I live and my motherboard fried. Next day, I got it upgraded. When I got my PC back,
I connected the cables, turned my PC on and the display wouldn't come. the thing is, the display would only sometimes work.
It would only work 100% of the time when I connected VGA from monitor to VGA on IGPU of the motherboard.

I got a new HDMI to VGA converter, I had no luck with that. It would only sometimes work on my RX 580 and I'd get display. Other times, it would not work.
yesterday I got a DVI D cable and I connected it to my monitor and to my GPU without any converter, once again the same thing happened and there was no display. Display would only work sometimes on my GPU.

Currently, I have the DVI D cable connected to the IGPU and the display is working right now but there have been times that DVI on the IGPU also wouldn't give me display. This problem only started after I had my motherboard changed. What do I do

Any help will be appreciated.

My PC specifications are as follows :-

Motherboard:- Asrock Z68m/usb3
RAM:- DDR3 1333 HZ 2x4 GB
SSD:-Kingston 128 GB
GPU:- RX 580 Nitro Sapphire 4GB
CPU:- I5 3570
PSU:-750 Watt PSU which is working properly (paperclip test)

If any of you have any questions feel free to ask but
PLEASE HELP ME FIX THIS I BEG YOU.
Thanks in advance

EDIT:-
My Problem has been solved finally.
Fix:- Apparently taking out the graphics card and the CMOS battery and putting them back in did the trick for me and so far so good. The display is up and running. I hope I don't face the same problem again. Thank you guys

 

[Darkbreeze]

Paperclip test does NOT mean the PSU is "working properly".

It ONLY means the unit isn't completely dead. It can still have a number of different kinds of problems and yet power on with the paper clip test. What is the ACTUAL model of your power supply?

Further, if you have a power surge big enough to take out your motherboard then there is every chance it has also damaged any/everything else. Your graphics card, the CPU, storage devices, any of them could have also been damaged to varying degrees or entirely. Plus, given the age of your system we know you didn't get a new motherboard, but a used replacement, so there is also every chance depending on where that board came from (Or regardless of where it came from) that it might also have issues of some kind.

If you had a shop replace that motherboard and they replaced it with a used one, I'd take it back and tell them you have problems that never existed before they installed that board. It would also be a good idea to test your graphics card in another system just to make sure there are no problems with that before moving forward on assuming there are problems with the motherboard.


And don't rule out issues with the PSU either just because it passed the paperclip test. That means almost nothing other than "it turns on". It does not mean it "works right".

 

[kanewolf]

If you changed your motherboard, but did not do a clean Windows install, that could be your problem.

 

[DSzymborski]

Yeah, as Darkbreeze notes, we *really* need to know the *exact* PSU involved.

 

[Darkbreeze]

If you changed your motherboard, but did not do a clean Windows install, that could be your problem.

This is absolutely true. Too many "proofs" to bother pointing at them. But, as much as I totally agree with that as I always do, I'm not sure that's the case without more information.

What was the original motherboard model and the "new" motherboard model, because if the chipsets or the onboard hardware are significantly different, that is all you need for a LOT of problems that are hard to define.

 

[thestryker]

If the system works properly every time when using the integrated graphics then I'd have to lean towards the video card being damaged in that surge (power supply could also easily be to blame if you didn't have it replaced).

 

[Darkbreeze]

If the system works properly every time when using the integrated graphics then I'd have to lean towards the video card being damaged in that surge (power supply could also easily be to blame if you didn't have it replaced).

Welllllll, it might SEEEEM that way, and in many cases I'd agree with you, but, you cannot discount the possibility (AND, I've seen it umpteen million times here) that something on the PCIe circuit of the motherboard has failed OR that there is a problem with the CPU (Could be anything from a bent pin to a manufacturing flaw, although uncommon, they absolutely DO happen and when they do, we usually end up hearing about it here.), or crap in the PCIe slot, or a PSU problem.

WAYYYY too early to say, well, it MUST be the graphics card, hence, why we always want to see the device in question tested on a DIFFERENT system, to see if it has the same issues.

 

[Ziplictic]

Paperclip test does NOT mean the PSU is "working properly".

It ONLY means the unit isn't completely dead. It can still have a number of different kinds of problems and yet power on with the paper clip test. What is the ACTUAL model of your power supply?

Further, if you have a power surge big enough to take out your motherboard then there is every chance it has also damaged any/everything else. Your graphics card, the CPU, storage devices, any of them could have also been damaged to varying degrees or entirely. Plus, given the age of your system we know you didn't get a new motherboard, but a used replacement, so there is also every chance depending on where that board came from (Or regardless of where it came from) that it might also have issues of some kind.

If you had a shop replace that motherboard and they replaced it with a used one, I'd take it back and tell them you have problems that never existed before they installed that board. It would also be a good idea to test your graphics card in another system just to make sure there are no problems with that before moving forward on assuming there are problems with the motherboard.


And don't rule out issues with the PSU either just because it passed the paperclip test. That means almost nothing other than "it turns on". It does not mean it "works right".

Hey I'm so sorry for not editing my post but I'll do it right now.
Basically, I took out the CMOS battery and the GPU, put both of them back in and now everything is up and working.. THank you for the help