The drive bracket screw does not go in

[ZulZulhilmi11]

Hi, my laptop HP Zbook 15 G2 is having a problem. I screwed the bracket screws (total 3) in and unfortunately one of the screws, does not seem to go in. Not sure if it might be something that is blocking it from securing. Or the screw is defective.

I took some pictures for your reference.

https://imgur.com/a/FJw0s8a

View: http://imgur.com/a/FJw0s8a
(the bracket)

https://imgur.com/a/vzgLMbh

View: http://imgur.com/a/vzgLMbh
(there is a green little piece here?)

https://imgur.com/a/hyimthb

View: http://imgur.com/a/hyimthb

Looking forward for your advice.

 

[Ralston18]

Compare the screw that does not go in to one of the screws that does go in.

If the failing screw is different or damaged that could be part of the problem.

The other part of the problem is that the threading in the host connection point has been damaged.

You may be able to determine that by very carefully trying to screw in one of the other "working" screws without the bracket in place.

Ensure that you are using a screwdriver that fully and correctly matches the screw head.

If the screw does not go smoothly in - stop. You do not want to cause more damage.

Post what you find.

 

[scout_03]

did you check the length of them one could be shorter .

 

[ZulZulhilmi11]

I checked on the bracket screws and I don't see the difference.
I am able to screw in with my "working" spare screw in the attached picture here without any problems.

https://imgur.com/a/QYo8jCy

View: https://imgur.com/a/QYo8jCy

I thought of an idea to change the old screw with the one of the screw in the picture.
Now it goes in with all three screws without any problems.

https://imgur.com/a/c1oi0JO

View: https://imgur.com/a/c1oi0JO


Thanks for your help.