Great listings, very funny.
Sharon, (a previously unknown customer) comes in with her chassis. I won't bore you with the details, but she had a bunch of crap added on to a new Celeron system. After purchase, she takes it home, plugs it in, and turns it on and it doesn't post. Hmmmmmm.
She takes it back to "Best Buy" and they tell her that since she hadn't performed the initial installation and acceptance of the Microsoft License Agreement, they couldn't install the drivers for the new devices and that she needed to take it home and do that and then just stick in the CD's when the system asks for them.
Sure enough, she gets home, no post. I won't go into the nitty gritty of what went on next, but suffice it to say this goes on one more time before I get into the picture.
She asks me to look at it, value it, and just tell her what is wrong.
I put it on the bench, pull the cover and find the following:
1) New, but no case screws and only 1 screw in each optical drive.
1) A 120w power supply with 2 outputs slit 6 ways.
2) AGP Video Card installed, but motherboard switches set to onboard.
3) CD-ROM and CD-RW on same IDE and both jumpered to slave.
4) No ATA-100 cables.
5) Um, it's a Celeron.
6) Crap 128MB CAS3 PC133 SDRAM (on two sticks no less, I couldn't believe it)
7) Windows XP Home Edition Sticker on Case.
So without even putting a power cord on it, I go out and ask her, "This is for XP remote desktop? So you can access this system from somewhere else?"
Sharon: "Yes".
"Do you want the technical version or the non-technical version?"
Sharon: "Short, non-technical version"
"One, Box of Junk"
"Two, wrong 'Junk" for what you want to do"
"Three, Um, It's a Celeron"
"Four, UM, It's a Hewlett Packard"
"Five, Can you say 'refund'?"
She comes back about an hour later and I'm wondering how I'm going to tell her that we don't sell Celerons, nor any of the other junk she had in her box.
Before I can say a word, she says the following:
Holding a list in her hand, "I want a new computer, broadband modem and a broadband VPN router."
Then she looks me right in the eyes and says, "At this point I think I'm going to get f***ed wherever I go. You were real nice to me and sweet and since you are so cute, I feel that I can tell you what I want. I want it to come on fast, I want it keep going fast and I want at least 4 good screws so my case won't just sit there and vibrate when I'm on it. Oh and I want it now! So are you going to stick it to me or what?
The three techs in the back room started laughing uncontrollably and without any expression on my face I looked her right in the eyes and managed to say, "How about a great new computer too?"
She now sends us two or three systems a week in referrals from people asking for, "What Sharon Got" which the techs find very amusing.
Stable Technologies
'The way IT should be!'
I'm very good
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