Question Tips to troubleshoot overheating with a black screen?

[rket]

My laptop, when locked, plugged in, and with/without load, will sometimes begin to overheat with fans going insane as well as a dark, unresponsive screen. This hasn't seemed to happen to me while I'm actually using the laptop, when it's plugged into a thunderbolt 3 dock. To attempt to troubleshoot this, I went into the event scheduler and tried to look at critical errors, but the only thing I've found was "device shut unexpectedly- not enough power" which seems incorrect. Right before, it appears that something happens with filterManager. However, I'm not entirely sure how to diagnose this issue.

Any tips (or methods to troubleshoot) would be highly appreciated.

Dell xps 13 9350
i7-6560u
16 GB, 512 ssd
4k touch monitor display

 

[Lutfij]

Welcome to the forums, newcomer!

You might want to see if the laptop in question has any BIOS updates pending. As for your Thunderbolt dock, can you pass on a link tot he dock?