Toshiba Laptop keeps getting stuck on boot. Recently we have replaced the keyboard, nothing else has changed and after the keyboard replacement the computer won't boot to Windows, unless in safe mode. ("Safe mode with Command prompt" or "Safe Mode with Networking" won't load)
We have fresh installed Windows & the problem still happens, even with the laptop freezing right after the installation of Windows where it is setting up.
We have also replaced the drive and still get the issue.
We have also unplugged the new keyboard & tested the machine without the keyboard using an external keyboard to find the same issue.
I have been using the laptop without the case re-assembled on an external monitor and it seemed to be working fine, until we put it all back together and now it won't go in again. Might have just been a coincidence.
edit: The BIOS is up to date!
Not sure how changing a keyboard would make the whole laptop play up even if we unplug the new keyboard ?
Please help!
We have fresh installed Windows & the problem still happens, even with the laptop freezing right after the installation of Windows where it is setting up.
We have also replaced the drive and still get the issue.
We have also unplugged the new keyboard & tested the machine without the keyboard using an external keyboard to find the same issue.
I have been using the laptop without the case re-assembled on an external monitor and it seemed to be working fine, until we put it all back together and now it won't go in again. Might have just been a coincidence.
edit: The BIOS is up to date!
Not sure how changing a keyboard would make the whole laptop play up even if we unplug the new keyboard ?
Please help!