Question toshiba usb3 hdd does not work with my motherboard

[Didou21]

i search a lot in the internet and tried many things but nothing worked for me,
My 1tb toshiba hdd is not working in my pc only ,i tried with windows 7,8,10 but get the same result in disk manager it said "Disk is not ready" when trying to initialize it.
it works with other PC an even with my smartphone,there is no issue with usb ports they works with other devices such as thumb drives.

 

[PassMark]

Maybe the non working ports are lower power USB2 ports (2.5watts) and the working ports are USB3 7W ports

 

[Didou21]

Maybe the non working ports are lower power USB2 ports (2.5watts) and the working ports are USB3 7W ports

Not exactly ,my hdd used to work with any port.

 

[lvt]

What HDD do you have, 2.5" or 3.5"?

 

[Didou21]

What HDD do you have, 2.5" or 3.5"?

Sorry for not responding quickly,it's 2.5.

 

[lvt]

Sorry for not responding quickly,it's 2.5.

What type of USB cable do you use?