hello to friends.
i bought a whole pc recently and i have a serious problem which i couldnt find any solution for it until now.
my pc turn off suddenly without no error and crash or even freezing then after 2 or 3 second it turn on again and still doesnt show any error or bug....
this problem occur suddenly :for example three time in 2 hour and another time it happen after 3 or 4 days later for one time!
i have to notice that this problem is different as restart because when it happen all front panel lights would shut down in while its off
i found a way that i can make this problem intentionally : when i enter the uefi(bios) and want to update my mb bios, it give a notice that says "pc will restart in 5 minute then bois will install" but after this countdown,
pc would turns off as i said !!!!!
i tried many way that are in all sites also motherboard warranty service gave me another motherboard as same as previous one but i think its because of another thing . my pc specification:
my cpu temp is always below 48 degree
cpu:core i5 8400
ram: 8 gig team group tforce 2666
mother board: asus prime b365m-a
power supply:cooler master 550w
graphic: intel gpu integrate
cpu fan: deep cool gammax 200
thank you for your answer
i bought a whole pc recently and i have a serious problem which i couldnt find any solution for it until now.
my pc turn off suddenly without no error and crash or even freezing then after 2 or 3 second it turn on again and still doesnt show any error or bug....
this problem occur suddenly :for example three time in 2 hour and another time it happen after 3 or 4 days later for one time!
i have to notice that this problem is different as restart because when it happen all front panel lights would shut down in while its off
i found a way that i can make this problem intentionally : when i enter the uefi(bios) and want to update my mb bios, it give a notice that says "pc will restart in 5 minute then bois will install" but after this countdown,
pc would turns off as i said !!!!!
i tried many way that are in all sites also motherboard warranty service gave me another motherboard as same as previous one but i think its because of another thing . my pc specification:
my cpu temp is always below 48 degree
cpu:core i5 8400
ram: 8 gig team group tforce 2666
mother board: asus prime b365m-a
power supply:cooler master 550w
graphic: intel gpu integrate
cpu fan: deep cool gammax 200
thank you for your answer