[SOLVED] Unexpected restarts on my notebook

Apr 16, 2020
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I am using Lenovo Ideapad 700 15-isk for 2 years and a half now. My computer started having unexpected shutdowns about like a month ago while gaming. First I tought I had a software issue and reinstalled my OS etc. graphics driver checks every fix I was ever able to found in the internet.

I had nothing left to do and brought my notebook to a service near my house.They said that my GPU "might have" gone bad so they'll replace it somehow which will cost me a lot from what they said. And it may or may not fix my issue. I am an university student so there's no way I can pay that so I just disabled my GPU from BIOS and kept using my laptop. Since last week my notebook started rebooted again I done a stress test with AIDA64 Extreme and decided to replace the thermal paste since it was throttling about 5%. Recently I am having my notebook restarting again while only using GeForce Now which only uses system like a browser does. My GPU is already OFF which should not cause a reboot.I think this started a month after I added an m.2 ssd to the system can it also be the cause or is this a power issue

Specs: Intel i7 6700HQ
16GB Ram
Gtx 950M GPU
Corsair MP-510 m.2 SSD ( added later )

Note: Service said that my adapter voltage is also normal.

Sorry if I have grammatical errors.
 
Solution
What is motherboard model? Is it actually disabled for sure check device manager it should not show it at all.

"Recently I am having my notebook restarting again while only using GeForce " so you are using 950m still or not?

Are you running latest bios already : E5CN63WW ? If not then upgrade , keep power cable connected , disable antivirus until next restart and dont have anything open https://pcsupport.lenovo.com/us/en/...books/700-series/700-15isk/downloads/DS111737

How is your battery acting before the shuttdowns (drop in percentage), have you tried to remove internal battery and using only power cable to fix the issue?
What is motherboard model? Is it actually disabled for sure check device manager it should not show it at all.

"Recently I am having my notebook restarting again while only using GeForce " so you are using 950m still or not?

Are you running latest bios already : E5CN63WW ? If not then upgrade , keep power cable connected , disable antivirus until next restart and dont have anything open https://pcsupport.lenovo.com/us/en/...books/700-series/700-15isk/downloads/DS111737

How is your battery acting before the shuttdowns (drop in percentage), have you tried to remove internal battery and using only power cable to fix the issue?
 
Solution