[SOLVED] Up to Date Graphics Drivers Keep Crashing whilst Gaming

[LeInfiniti]

SOLVED: Looks like I needed to underclock my GPU, it's no longer crashing anymore!

Try lowering the clock speeds on the video card.

....

I probably would of went 50 core and 100 on the memory but if it's working then keep running it for now just to make sure.

If you have no more problems that is about a sign of your card is going belly up, or the boost speed is just not stable at the power level anymore.

EDIT you can look at a video card about the same as a processor. My old 2500K was overclocked to 5.2 completely stable a few years latter if became unstable at that voltage and I had about all the volts going to it as my cooling could handle so I had to lower it to 5.0 then a couple years later down to 4.8.

Not sure what program your using MSI Afterburner? If you have no more problems with the way your running it now then you can set everything back to normal and increase your power limit to 110% if you wish. (this could shorten the life more but make it stable running it's regular boost speed again)

The darn video card makers all try to one up the others on boost speeds of their models for some reason I mean if you beat mine by 5% really pushing your card and my card was giving 100FPS in a certain game then yours would give 105 is that really a big deal Nope.

I'd like to preface that I have used DDU multiple times whilst in safe mode to both roll back and upgrade my drivers, all to no avail.

For some reason, starting around 3 weeks ago, my graphics drivers will keep crashing every other minute whenever I try to play multiple different games (World of Tanks, Hunt: Showdown, Apex Legends, and Dota 2 are the ones I have tested).

There is no sort of performance degradation before the crash and the temps on my GPU and CPU look fine. The GPU itself is almost two years old now, but I've never had any driver issues with it in the past.

To attempt to solve this issue I have tried:

• Using DDU to roll back my drivers to older versions such as 471.41 or 472.12
• Using DDU to update my drivers to the latest version, 497.09
• Taking my GPU out, giving it a good dusting (it was practically dust-free), and putting it back in
• Running memtest86 to see if any memory issues might be causing problems (test came back with zero errors)
• Disabling any sort of overclocking/system management tools like Process Lasso (I stopped overclocking well over a year ago though)

Note that for DDU I have it still checked to allow Microsoft to automatically install drivers or whatever - should I set it to disable that in DDU's advanced settings?
Also, for some reason, I feel like repeatedly rolling back and updating my drivers through Window's Device Manager will eventually enable me to play at least World of Tanks issue free until I restart my computer, upon which it will start crashing again. Another note, Minecraft seems to have no issues at all with drivers crashing, so maybe that gives a key idea of what might be causing the crash, if Minecraft is fine but other games aren't?

Computer specs:

• Windows 10 Education (Build 19044)
• Gigabyte RTX 2070 Super Gaming OC White
• AMX Ryzen 7 3700X
• Gigabyte X570 Aorus Pro WiFi
• 32GB DDR4 3600MHz RAM
• Corsair RMx 750W PSU

Here's what one of the error messages typically looks like, they are all usually similar in that they mention graphics drivers (this one is from World of Tanks):

I'm not really sure how to attach files to this post, but I do have a HWInfo log leading up to and when a crash occurs, so let me know if that would help and I can figure out how to get it to you.

I'm all ears for any other sort of tests I can run to help diagnose this issue and provide more information for you guys, thank you so much for any help!

 

[boju]

Have you always used ddu to install driver? Have you tried from Nvidia?

Download The Latest Official GeForce Drivers

Download the latest official GeForce drivers to enhance your PC gaming experience and run apps faster.

www.nvidia.com

Do manual search. Try the latest and the oldest in the list manual search gives you.

Can try disable automatic device driver installations with ddu. I turn this off anyway in Windows but not sure your addition of Windows allows it where ddu would make the change for you.

I've only used ddu to uninstall drivers in the past, have never used any of the other functions. Install driver you download from Nvidia as administrator and choose the custom clean install.

 

[LeInfiniti]

Have you always used ddu to install driver? Have you tried from Nvidia?

Download The Latest Official GeForce Drivers

Download the latest official GeForce drivers to enhance your PC gaming experience and run apps faster.

www.nvidia.com

Do manual search. Try the latest and the oldest in the list manual search gives you.

Can try disable automatic device driver installations with ddu. I turn this off anyway in Windows but not sure your addition of Windows allows it where ddu would make the change for you.

I've only used ddu to uninstall drivers in the past, have never used any of the other functions. Install driver you download from Nvidia as administrator and choose the custom clean install.

Yeah, I always download drivers from Nvidia to install them, I only use DDU for the uninstallation portion. I don't see how running as administrator would make a difference, but I tried that and it still didn't work. I also tried Nvidia's latest drivers that they just released yesterday, and those crashed as well.

 

[boju]

Few reasons for that can be corrupt file system, virus etc. Driver losing communication with gpu, leading towards possibly it being something wrong with the card. Probably not though but is a possibility. I would try system file checker and see what it finds and hopefully repairs something otherwise test a clean Windows install on a spare hdd.

https://support.microsoft.com/en-us...em-files-79aa86cb-ca52-166a-92a3-966e85d4094e

 

[LeInfiniti]

I ran SFC and it did say that some corrupted files were found and successfully repaired, so fingers crossed that will fix the issue. I don't really know what to look for and the log is too large to be hosted on Pastebin/Hastebin, so not sure what to do.

As a precautionary measure, I'm going to reboot my computer in safe mode, DDU, re-install the latest drivers as admin, and then reboot again.

 

[LeInfiniti]

Sadly, that didn't seem to be the issue that is causing the driver crashes. After a clean driver re-install, games are still crashing with the same driver crash error. So I guess a clean windows install is next? I'm praying to god that it's not a card issue, because then I'm basically just SoL until a good year or two from now until GPUs are available..

 

[Zerk2012]

Sadly, that didn't seem to be the issue that is causing the driver crashes. After a clean driver re-install, games are still crashing with the same driver crash error. So I guess a clean windows install is next? I'm praying to god that it's not a card issue, because then I'm basically just SoL until a good year or two from now until GPUs are available..

Try lowering the clock speeds on the video card.

 

[hotaru.hino]

Also you could try an earlier version of the graphics driver. There's actually no real reason to be up to date unless you play a game that has performance improvements from the latest driver.

 

[LeInfiniti]

Try lowering the clock speeds on the video card.

That might have worked! What should be a good amount to underclock by? And should I do both the GPU clock and the memory clock? For testing I started with -100 GPU clock and -50 memory clock, is that too excessive?

 

[Zerk2012]

That might have worked! What should be a good amount to underclock by? And should I do both the GPU clock and the memory clock? For testing I started with -100 GPU clock and -50 memory clock, is that too excessive?

I probably would of went 50 core and 100 on the memory but if it's working then keep running it for now just to make sure.

If you have no more problems that is about a sign of your card is going belly up, or the boost speed is just not stable at the power level anymore.

EDIT you can look at a video card about the same as a processor. My old 2500K was overclocked to 5.2 completely stable a few years latter if became unstable at that voltage and I had about all the volts going to it as my cooling could handle so I had to lower it to 5.0 then a couple years later down to 4.8.

Not sure what program your using MSI Afterburner? If you have no more problems with the way your running it now then you can set everything back to normal and increase your power limit to 110% if you wish. (this could shorten the life more but make it stable running it's regular boost speed again)

The darn video card makers all try to one up the others on boost speeds of their models for some reason I mean if you beat mine by 5% really pushing your card and my card was giving 100FPS in a certain game then yours would give 105 is that really a big deal Nope.

 

[LeInfiniti]

I stopped overclocking for

I probably would of went 50 core and 100 on the memory but if it's working then keep running it for now just to make sure.

If you have no more problems that is about a sign of your card is going belly up, or the boost speed is just not stable at the power level anymore.

EDIT you can look at a video card about the same as a processor. My old 2500K was overclocked to 5.2 completely stable a few years latter if became unstable at that voltage and I had about all the volts going to it as my cooling could handle so I had to lower it to 5.0 then a couple years later down to 4.8.

Not sure what program your using MSI Afterburner? If you have no more problems with the way your running it now then you can set everything back to normal and increase your power limit to 110% if you wish. (this could shorten the life more but make it stable running it's regular boost speed again)

The darn video card makers all try to one up the others on boost speeds of their models for some reason I mean if you beat mine by 5% really pushing your card and my card was giving 100FPS in a certain game then yours would give 105 is that really a big deal Nope.

I stopped overclocking over a year ago or so on this card, so it's weird that problems have only just now arisen. I'm using MSI Afterburner, yeah, so I'll see what happens if I increase the power limit instead of limiting the clock speeds. Thanks for the help!

 

[boju]

Overclocking could have reduced life span, who knows. Finding new tolerances by underclocking.

 

[Zerk2012]

I stopped overclocking for

I stopped overclocking over a year ago or so on this card, so it's weird that problems have only just now arisen. I'm using MSI Afterburner, yeah, so I'll see what happens if I increase the power limit instead of limiting the clock speeds. Thanks for the help!

Like I said they come factory overclocked and most companies try to one up the competition by adding a bit more boost this helps with benchmarks but nothing really in real life performance.

Run the card like you have it and time will tell.

I just love all the people that jumped right to a driver problem that I never said since you had tried a few different and used DDU to uninstall.

I went right to a card problem not driver. Been their done that to many times.

EDIT and like I said you might be able to get it back to the factory boost speed by increasing the power limit if you wish but adding more volts can make things worse in the long run right now video cards are expensive.

 

[boju]

I just love all the people that jumped right to a driver problem

Nothing wrong with going through process of elimination since op said they installed through ddu. Not sure what you're implying by 'love all', a degrading comment it feels like.

 

[Geertt2]

I have the same problem as you but I am on a gtx 980. I also solved the problem by using precision x1 and declocking by 200 and 58 mem. It's strange that I am only affected when I play WoT.