Question Updates Fail to Install

[destinywarlock55]

This is happening on my Lenovo Legion 5 Pro. I remember checking for and updating everything around late August before school started and at the time, there were only two windows updates and both were successful. I was checking system updates today and noticed a huge list of pending installs. I selected update all and after a few minutes most of them came up as an "Install Error". After some updates got through and restarted the device, my second monitor lost signal.

Running CMD prompt in admin mode and trying sfc /scannow resulted in finding no integrity violations. I ran Malwarebytes and it didn't detect anything.
I have also tried the following:
Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /RestoreHealth

I also tried running the Windows 11 Disk Image (ISO) but the file wont mount. It gives the error: "Sorry there was a problem mounting the file". I attached images of the errors below.
Any help would be appreciated!

https://imgur.com/a/v3YoOpz

 

[Lutfij]

I would honestly leave the updates alone, it happened to me on a clean install of the OS on a new platform, no matter what I did, the updates would fail. I left it as is, then the OS updated itself in the background.

With that being said and you predicament of errors being flagged on Device Manger, I'd recreate the bootable USB installer for Windows 11, then install the OS in offline mode. Once the OS is complete, install all relevant drivers in an elevated command, i.e, Right click installer>Run as Administrator, with drivers sourced from Lenovo's support site. Once you've installed all drivers pertaining to your laptop, connect to the internet and let the OS update itself.

 

[destinywarlock55]

I would honestly leave the updates alone, it happened to me on a clean install of the OS on a new platform, no matter what I did, the updates would fail. I left it as is, then the OS updated itself in the background.

With that being said and you predicament of errors being flagged on Device Manger, I'd recreate the bootable USB installer for Windows 11, then install the OS in offline mode. Once the OS is complete, install all relevant drivers in an elevated command, i.e, Right click installer>Run as Administrator, with drivers sourced from Lenovo's support site. Once you've installed all drivers pertaining to your laptop, connect to the internet and let the OS update itself.

So use a media creation tool from a flash drive to repair windows? Or reinstall windows entirely?

I want to try and avoid resetting the laptop as I have a lot of important files on it.

 

[Ralston18]

Look in Update History - there may be some relevant entries.

Will the laptop boot into Safe Mode?

Try to at least get the laptop up and running enough to backup those important files.

 

[destinywarlock55]

Look in Update History - there may be some relevant entries.

Will the laptop boot into Safe Mode?

Try to at least get the laptop up and running enough to backup those important files.

https://imgur.com/a/EJczIX6

That's what the update history looks like. Some update got through it seems, but everything else didn't.

I was able to load into safe mode and run DDU. I tried reinstalling Nvidia drivers and it just says "Driver Install Failed".

On a side note, I'm trying to install windows 11 media creation tool on a flash drive but the laptop wont even recognize the flash drive. It doesn't show up on device manager, disk management, file explorer, or task manager.

 

[Ralston18]

Noted the KB5044285 failures.....

On the laptop try a bit of "cleanup":

First run the built in Windows troubleshooters to determine if the troubleshooters can find or fix anything.

Then try "dism" and "sfc /scannow".

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

Premise being that the root cause may be some missing or corrupted files.

If possible do all app and driver uninstalls and reinstalls manually. No third party tools or utilities.

Ensure that any drivers are downloaded directly from the applicable manufactuer's website. Do be careful - just because the manufacturer's name may appear in the URL/pathname does not mean that the website is truly the manufacturer.

 

[destinywarlock55]

Noted the KB5044285 failures.....

On the laptop try a bit of "cleanup":

First run the built in Windows troubleshooters to determine if the troubleshooters can find or fix anything.

Then try "dism" and "sfc /scannow".

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

Premise being that the root cause may be some missing or corrupted files.

If possible do all app and driver uninstalls and reinstalls manually. No third party tools or utilities.

Ensure that any drivers are downloaded directly from the applicable manufactuer's website. Do be careful - just because the manufacturer's name may appear in the URL/pathname does not mean that the website is truly the manufacturer.

I tried running all of those commands with admin perms and neither of them found issues. However, when I ran sfc /scannow in the Startup Settings menu, it states to have found corrupt files and will fix it upon rebooting. I rebooted and tried to update and install drivers again but I still got the same issues.

I also tried booting using an flash drive and after attempting to repair, I got "Startup Repair couldn't repair your PC". I know its not technically a startup issue but I figured that I'd give it a try. I attached 2 images of the attempts. However, when it attempted to repair, and failed, it created a log that I can share if that would provide any insight.

https://imgur.com/a/kNhCFYB

 

[Ralston18]

Take a look in Reliability History/Monitor and Event Viewer.

Hopefully one or both tools may be capturing some other error codes, warnings, or even informational events that may help to identify the problem(s).

Reliability History is end user friendly and the timeline format may reveal some pattern or intial starting event.

Event Viewer requires much more time and effort to navigate and understand.

To help:

How To - How to use Windows 10 Event Viewer | Tom's Hardware Forum (tomshardware.com)

Take your time, be methodical - no need to rush or jump to any immediate conclusions.

Note that any given error or entry can be clicked for more details. The details may or may not be helpful.