so did you try, if in Ubuntu the usb 3 is working? If it´s not working there too, you might have a defective USB3.0 chip
if not done yet, clear CMOS
try altering with the USB settings in BIOS
xhci, ehci, legacy,....
Drivers are installed by windows 10 automatically. Have a look at your device manager, is there something like USB eXtensible Host controller Intel 7series...?