I have been having problems installing two HP PSC scanners on the same computer. Its a custom built XPC with Sempron 3000+ and 1GB of RAM running Windows XP Professional. I don't want BOTH of them installed on that same PC but I have tried one and that came up with an error, tried the other and it came up with the same error - it seems this PC doesn't want a printer attached to it and is digging its heels in tight in order to put up a real fight!
I cannot seem to install HP PSC 1215 series printer or an HP PSC 1402 series printer. When it comes to connecting the devices in the setup Windows XP comes up trying to find the software for USB Printing Support, and it fails saying that something was missing in the INF file.
This installation is brand new - what files do I need to get the USB printing support working properly and where the hell can I get these files. The PC is with my sister in Hull - will I need to send her an XP PRO disc so she can get these files.
For the record the printers worked fine on three computers in my house each running XP PRO and one running MCE 2005.
HELP!!
I cannot seem to install HP PSC 1215 series printer or an HP PSC 1402 series printer. When it comes to connecting the devices in the setup Windows XP comes up trying to find the software for USB Printing Support, and it fails saying that something was missing in the INF file.
This installation is brand new - what files do I need to get the USB printing support working properly and where the hell can I get these files. The PC is with my sister in Hull - will I need to send her an XP PRO disc so she can get these files.
For the record the printers worked fine on three computers in my house each running XP PRO and one running MCE 2005.
HELP!!