Question Very high Hard Page Faults/s RAM works fine

[Symxn]

Okay so I've really hit a dead end here, the issue being having a large amound of hard page faults being caused by Discord, Firefox/Chrome, OBS and various windows processes such as MsMpEng.exe and svchost.exe. This is making my pc very slow and causing BSOD (Page Fault on Nonpaged area).

Heres a list of things I have tried to fix the issue;

Disabling XMP
Updating Drivers
Upgrading to an SSD to boot OS
Isolating RAM (errors with both sticks so very unlikely to be faulty)
Full drive scan that took hours and hours
SFC Scan
DISM Tool (
DISM.exe /Online /Cleanup-image /Scanhealth
)
Windows memory scan
Reinstalling windows
Configuring Page write settings in windows
Reinstalling/Updating problematic programs

Here are my specs

Ryzen 7 2700X
Gigabyte B450 AORUS
Corsair 16GB (2x 8GB) 3000Mhz DDR4
Asus Expedition GeForce GTX 1060 6GB
Aerocool Integrator 500W Semi Modular PSU
Toshiba 1TB HDD
Adata Ultimate SU650 240GB SSD

Two recent BSOD Dumps (only ones in minidump)
https://drive.google.com/drive/folders/16onxa6sbuxH2HwP3iByoUY1NZzwUNCfd?usp=sharing


Thankyou in advance for any help, really struggling with this.

 

[Symxn]

they won't fix themselves.

desktop windows manager crashed on 29th, it is the part of windows that talks to GPU. it didn't cause a bsod but its another thing pointing at drivers.

it doesn't really tell me what caused the USB error.

Not sure if its any help,
Ive noticed that the restarts with no errors moslty seem happen when I have a browser open, both monitors go black and then I see the bios boot screen
the blue screens can happen at any time really, and theres been other times where the PC completely freezes, the displays stay on, but no matter how long I wait it doesnt go to a blue screen, its really odd

Im going to follow the tutorial you have provided now.

 

[Colif]

did you clean install 4 days ago? as the windows error Reporting is only includes 4 days. I can't tell what caused any before then from it anyway. the ones on 18th & 8th will remain mysteries.

the 1st crash on 25th was caused by LAN drivers.

Jul 01 2019

rt640x64.sys

Realtek NICDRV 8169 PCIe GBE Family Controller driver

you can get newer ones here - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

this can cause bsod, shame you need it for a game

Oct 07 2020

vgk.sys

Vanguard Anti-Cheat driver

blue screens I can blame on drivers, restarts with no bsod isn't windows mostly. it tends to remember what cause was.

Ryzen 7 2700X
Gigabyte B450 AORUS
Corsair 16GB (2x 8GB) 3000Mhz DDR4
Asus Expedition GeForce GTX 1060 6GB
Aerocool Integrator 500W Semi Modular PSU
Toshiba 1TB HDD
Adata Ultimate SU650 240GB SSD

how old is system?

 

[Symxn]

The last windows reset I did was October 9th I believe.

Every part in the system apart from the power supply and hard drive was purchased in February 2019 brand new, the power supply and HDD could be 4/5 years old I believe?
(honestly the HDD still hasnt been connected since october 9th when I did the fresh install)
note: I have used DDU in safe mode and have just reinstalled the newest Nvidia drivers.

edit: I had the restart with no error the first time when I was about to use DDU, luckily it was before the process started, I booted in safe mode again and it worked the second time uninterupted

edit2: Ive been playing valorant since the first closed beta, I really dislike vanguard, especially because its still possible to cheat with it installed, but the problems didnt start when I started playing valorant, it probably doesnt help though...

edit3: literally 10 mins after the restart after installing the drivers I get the restart with no errors, again whilst only having a browser open with steam and discord

 

[Colif]

strange there were no error events between 9th and 25th then.

Did you update windows on the 25th? that also wipes the error history. They should be there. the program also only found 2 BSOD dumps which are from 25th, it should have more.

the power supply and HDD could be 4/5

PSU could be cause of the random restarts. 5 years is about time they can start to fade.

shame they aren't the easiest things to test.
3 ways to test PSU -
the paper clip method - https://forums.tomshardware.com/threads/what-is-the-paperclip-method-of-testing-a-psu.1336402/

or multimeter,

or in the BIOS to check the +3.3V, +5V, and +12V. - https://www.lifewire.com/power-supply-voltage-tolerances-2624583

I think we checked hdd out when we were looking at hard faults?

 

[Symxn]

PSU could be cause of the random restarts. 5 years is about time they can start to fade.

If thats the case, Im in a position where I can buy a new PSU anyway, how much power do you recommend for my build, also maybe future proofing because I plan on getting a 30 series nvidia card somewhere in the future

I think you said the hard drive sata drivers was a potential cause for blue screen so I didnt have it connected when I did a fresh install of windows to test that, Its probably fine since the problem still occurs, Ill connect it whenever I need to.

 

[Colif]

Power Supply Requirements for Nvidia GeForce RTX 3090
For the Nvidia GeForce RTX 3090 PSU requirements, you'll want a 750W power supply if you pair the card with a mainstream Core i5/i7 processor or Ryzen 5/7 CPU. That requirement jumps to 850W for Intel Core i9 and Ryzen i9 chips, with a peak of 1000W for Intel HEDT and AMD Threadripper platforms.

Power Supply Requirements for Nvidia GeForce RTX 3080
Mainstream Core i5/i7 and Ryzen i5/i7 system PSU requirements stay the same at 750W for the Nvidia GeForce RTX 3080 as they are for the RTX 3090. However, you only need an 850W power supply for HEDT/Threadripper and Core i9/Ryzen 9 platforms.

Power Supply Requirements for Nvidia GeForce RTX 3070
Finally, for the Nvidia GeForce RTX 3070 PSU requirements, you'll "only" need 650W for Core i5/i7 & Ryzen 5/7 systems, 750W for Core i9/Ryzen 9 systems, and 850W for HEDT/Threadripper platforms.

Nvidia's RTX 3000 Power Supply Requirements Amp Up PSU Shortage Concerns

The RTX 3080 sucks a lotta juice, right during a PSU shortage

www.tomshardware.com

.

depends which you get, 750watt covers most of them for what I expect is the power draw of your current system.

 

[Symxn]

Is it a possiblity that the USB issues can be linked to the PSU somehow?

 

[Colif]

PSU can cause all sorts of problems so maybe. I have asked PC to look at thread as I saw him here earlier.

I need to go to sleep. i have to look at a few things again.

did you ever run that adata scan on the ssd?

 

[PC Tailor]

Well pretty much any Aerocool PSU is poor quality unfortunately. The integrator especially being one of them. It's not just about wattage but about quality.
USB issues can be linked to PSU but not sure in all the possible ways.

Ultimately if a PSU is faulty, it can cause all manner of issues, including problems with USB ports. Equally some USB ports depending on your power and BIOS settings can still be drawing power despite you shutting down as it goes into a low power state.

Even if the PSU wasn't causing your issue, I'd be upgrading away from any Aerocool unit anyway (asides the Project 7 perhaps) because they're mostly very poor quality and cause all manner of issues. If you're having random restarts, poor quality and faulty PSUs can be a very common culprit.

 

[Symxn]

Well pretty much any Aerocool PSU is poor quality unfortunately. The integrator especially being one of them. It's not just about wattage but about quality.
USB issues can be linked to PSU but not sure in all the possible ways.

Ultimately if a PSU is faulty, it can cause all manner of issues, including problems with USB ports. Equally some USB ports depending on your power and BIOS settings can still be drawing power despite you shutting down as it goes into a low power state.

Even if the PSU wasn't causing your issue, I'd be upgrading away from any Aerocool unit anyway (asides the Project 7 perhaps) because they're mostly very poor quality and cause all manner of issues. If you're having random restarts, poor quality and faulty PSUs can be a very common culprit.

Thankyou for this information, I will look into buying a new power supply, unfortunately wont be able to order one until monday, I had the restart again today and also a blue screen that happened whilst playing Valorant, I think it was gpu driver related, after I ran DDU and did a fresh install, Just thinking, I dont recall having issues the day after I did the fresh install, for a whole day, I have reinstalled Geforce experience last night, and had issues today, dont know if its related, Is that known to cause issues?

did you ever run that adata scan on the ssd?

I did run that scan and according to the software, my SSD is in perfect health

I have uploaded the new dump file from today to the Google Drive thankyou for your continued help.

 

[Colif]

Problem with Valorant is that any error that occurs while you use it could be caused by it. the only way we can tell if you have other problems would be to remove it since it has been the cause of some of them already.

 

[Symxn]

Still getting these random restarts, they will happen if the pc is idle, they happen during games, they can happen 3 times in a couple hours, and then not happen at all for the next 10 hours, its so odd

 

[Colif]

It could be the PSU as suggested, I assume you still have same one.

what PSU did you end up getting?

 

[Symxn]

It could be the PSU as suggested, I assume you still have same one.

what PSU did you end up getting?

Havnt ordered it yet, my friend recommended this, thoughts?

https://www.amazon.co.uk/EVGA-BRONZE-Modular-Tester-110-BQ-0750-V3/dp/B01H78DL76/ref=sr_1_9?dchild=1&keywords=750w+psu&qid=1604001211&sr=8-9

 

[Colif]

strange, if i try to follow link it just shows as Amazon%20PSU and fails.

seems PSU are in such short numbers now they are taking names for orders - https://www.evga.com/products/product.aspx?pn=110-BQ-0650-V1

it looks like a good unit

 

[Symxn]

strange, if i try to follow link it just shows as Amazon%20PSU and fails.

seems PSU are in such short numbers now they are taking names for orders - https://www.evga.com/products/product.aspx?pn=110-BQ-0650-V1

it looks like a good unit

I ended up ordering the 700w version, 750w was out of of stock, it should be here by the 12th, ill let you know if anything changes, thanks for your continued help

 

[Symxn]

Update: PSU came earlier than expected, just finished installing it, ill let you know if i have the same restarts, doubt this has fixed the blue screens
but I will update here when any other issues occur

 

[Symxn]

No random restarts since Ive installed the PSU so far, pc has blue screened just now, uploaded the dump file in the google drive (page file in non paged area)

edit: had another blue screen today, and a random restart... really dont know whats happening at this point

 

[Colif]

can you show a new link to google each time or the person I ask to answer threads if PC isn't around can't find the link.

maybe BSOD not related to the restart issue you had.

 

[Symxn]

can you show a new link to google each time or the person I ask to answer threads if PC isn't around can't find the link.

maybe BSOD not related to the restart issue you had.

I dont think they are related but I was almost certain a new PSU would stop the restarts atleast.

And sure

Google Drive

 

[Colif]

i don't think my friend is around still and I have to go out for 90 minutes or so, so I doubt I get an answer for you right now.

Yeah, PSU may have fixed some of it.

 

[Symxn]

i don't think my friend is around still and I have to go out for 90 minutes or so, so I doubt I get an answer for you right now.

Yeah, PSU may have fixed some of it.

Had another blue screen today, a dump file wasnt created but I think it was kernel security check failure,
If I launch a game, my pc gets loud which is new, I assume its the GPU fan, but even if I close the game it wont go until my pc has restarted,and then it will come back

 

[Colif]

results - https://jsfiddle.net/5pnh3r1L/show (I don't expect you to read them)

1st crash caused by Valorant (9th Nov)
2nd crash mentions portcls.sys which seems to tie into audio drivers (9trh Nov)
3rd crash seems to be GPU drivers (4th Nov)
4th crash is Nvidia drivers (mentioned) (31 Oct)
5th crash mentions tcpip.sys which is normally a lan driver error (25 Oct)
6th crash is all USB actions (25th Oct)
7th crash was Nvidia (19 Oct)
8th crash was unclear (18 Oct)

He looked at them all, not just recent ones.
so I can help with crash 2 as there are newer Realtek Audio drivers on here - https://www.gigabyte.com/Motherboard/B450-AORUS-M-rev-10/support#support-dl-driver
I assume you know what this is

Apr 17 2020

kinonivad.sys

Kinoni Virtual Audio Device driver http://www.kinoni.com/

crash 1 - only way to fix valorant seems to be not play the game.
crash 3 & 4 were Nvidia drivers, you have newer drivers since then so might be fixed?
Some of the BSOD prior to this week could have been PSU.

 

[Symxn]

so I can help with crash 2 as there are newer Realtek Audio drivers on here - https://www.gigabyte.com/Motherboard/B450-AORUS-M-rev-10/support#support-dl-driver
I assume you know what this is

Apr 17 2020

kinonivad.sys

Kinoni Virtual Audio Device driver http://www.kinoni.com/

I updated the realtek driver and just uninstalled the kinoni driver since I dont use the software very much,
still not sure why my gpu fan becomes very loud sometimes.

 

[Colif]

can you do us a favour and uninstall valorant until we have fixed the BSOD problem as it could be causing some of them as well. Once we know PC doesn't bsod without it on PC, you can put it back on... just know it could be cause.