- Aug 23, 2014
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So, I'm having this problem with my network that I haven't been able to find anywhere. It's causing my Desktop PC to get no more than 1Mb/s Rx, although most of the time it averages 0.5Mb/s. (Tested on speedtest.net)
ISP: Wildblue Communications (Dish) [Satellite Connection]
Modem: A satellite modem provided by the ISP with 5Mb/s guaranteed (averages 15Mb/s on other devices)
Router(s): A Netgear N150 at first, later upgraded to Netgear N300 (Yesterday)
Desktop Hardware Specs:
Motherboard: ASUS Hero VI
Wireless adapter: Rosewill 450 Mb/s Dual Band Wireless Adapter
(I don't believe any other hardware would be associated with this issue)
OS: Windows 7 Home Premium
All speed times are Rx. Tx is also affected, but I suspect that what's affecting Rx is also affecting Tx. System is absolutely clean, I always go into it personally and clean out unwanted files, do heavy scans twice a week, Defrag and all of the works. I can guarantee it isn't Virus/Malware/Intrusion that is causing the issues.
Background: I built a desktop a few months back and it works like a champ, I finished it a couple weeks before I moved out to my grandparents' to help them on their ranch. Before I moved, my desktop worked fine on the internet I had there (Cox, Motorolla modem, unknown Linksys Router) I ran it both wired and wireless here and it worked fine. When I moved, I hooked my desktop to my grandparents' internet and it was a nightmare. My computer was having the hardest time connecting. The WiFi was appearing/disappearing, and it took several tries to finally just get connected to the router, which would keep a somewhat decent strength and not drop after it was connected, but connection speed was crap. No more than 1Mb/s as stated above. At this time, we had the Modem/Router in the back bedroom and both my grandfather's outdated Dell laptop (It's at least ten years old) and my desktop in the living room. There was the circuit breaker for the house in between his laptop and the router and he was still getting up to 20Mb/s no problem (speedtest.net) while mine was struggling to even load Speedtest. At first I was guessing some kind of IP/DNS or Firewall/Security confusion between the router and my computer. The router (The N150) at this time was actually locked and set on open access (No encryption or protection) and was unable to be logged into. When I started messing with his Network and discovered this, I did a factory reset on the router and it was fully functional, for everything except my desktop. We set WPS2-AES and all of that fun stuff. I even screwed around with the channels to see if it worked (Even though there's no one else with a computer for at least a mile around) but I was still having the same problem. At this time I went on vacation back to the city for a month and brought the desktop with me. We got internet installed where I was staying (Cox again, Whatever Modem they gave us, and an N300 Netgear router) and it went absolutely perfect, no hiccups whatsoever on either wired or wireless connection. When vacation was over and I got back out to my grandparents'. We moved the modem/router (grandparents' N150) into the main room next to my grandfather's laptop and got the internet and WiFi up and running. It worked perfect for the laptop, my Android, but for my desktop it was the exact same issue as before. I've scoured my computer's settings, IPConfigs, Windows settings, BIOS, and I haven't been able to track down the issue. I've even Uninstalled the wireless adapter, tested multiple PCI slots, uninstall/reinstall drivers for it, nothing. A couple days ago I dragged the whole rig into the main room next to the router and started testing network connections. I did both a wired and wireless connection to the router and either one was the same problem. Surprisingly, a did a connection straight to the modem, and it fixed everything. I got 20Mb/s easily and was stable enough that I could actually run online gaming with very mild lagging on satellite internet. At this point I suspected the router was at fault, so I went out yesterday and bought a brand new N300 Netgear, the same I had success on during my vacation. I hooked it up last night with a couple hiccups, but I eventually got it stable. I did a couple factory resets just to completely make sure this router was just how it's supposed to be. I got into it via my grandfather's laptop because it was the closest for an ethernet connection, so I set up WiFi and all the basic things for the network. I tested on the laptop (both wired and wireless) and it was working fine as usual. I got on my desktop, made sure everything was configured correctly for the connection, and sure enough you can guess what happened. I had it both wired and wireless, no matter what it was the exact same problem. I even completely disabled all security and antivirus on my computer to make sure that they weren't over flooding the bandwidth. After a lot of self frustration, Pantomimed guns to the head, and flipping off my desktop and router for a few hours straight, I turn to the internet (the one thing that has trouble on my computer) to help me with my problem.
If you guys need anymore information, I'll be glad to provide. Please keep in mind that I'm more experienced in hardware and I do have a little trouble with software and networking because I'm not too knowledgeable about them. I know more than the average person, but I'm no Programmer or specialist. Please don't take this as a generic problem and reply with generic solutions such as, "turn router on and off." Any genuine solutions, consideration, and help will be greatly appreciated. Thank you.
ISP: Wildblue Communications (Dish) [Satellite Connection]
Modem: A satellite modem provided by the ISP with 5Mb/s guaranteed (averages 15Mb/s on other devices)
Router(s): A Netgear N150 at first, later upgraded to Netgear N300 (Yesterday)
Desktop Hardware Specs:
Motherboard: ASUS Hero VI
Wireless adapter: Rosewill 450 Mb/s Dual Band Wireless Adapter
(I don't believe any other hardware would be associated with this issue)
OS: Windows 7 Home Premium
All speed times are Rx. Tx is also affected, but I suspect that what's affecting Rx is also affecting Tx. System is absolutely clean, I always go into it personally and clean out unwanted files, do heavy scans twice a week, Defrag and all of the works. I can guarantee it isn't Virus/Malware/Intrusion that is causing the issues.
Background: I built a desktop a few months back and it works like a champ, I finished it a couple weeks before I moved out to my grandparents' to help them on their ranch. Before I moved, my desktop worked fine on the internet I had there (Cox, Motorolla modem, unknown Linksys Router) I ran it both wired and wireless here and it worked fine. When I moved, I hooked my desktop to my grandparents' internet and it was a nightmare. My computer was having the hardest time connecting. The WiFi was appearing/disappearing, and it took several tries to finally just get connected to the router, which would keep a somewhat decent strength and not drop after it was connected, but connection speed was crap. No more than 1Mb/s as stated above. At this time, we had the Modem/Router in the back bedroom and both my grandfather's outdated Dell laptop (It's at least ten years old) and my desktop in the living room. There was the circuit breaker for the house in between his laptop and the router and he was still getting up to 20Mb/s no problem (speedtest.net) while mine was struggling to even load Speedtest. At first I was guessing some kind of IP/DNS or Firewall/Security confusion between the router and my computer. The router (The N150) at this time was actually locked and set on open access (No encryption or protection) and was unable to be logged into. When I started messing with his Network and discovered this, I did a factory reset on the router and it was fully functional, for everything except my desktop. We set WPS2-AES and all of that fun stuff. I even screwed around with the channels to see if it worked (Even though there's no one else with a computer for at least a mile around) but I was still having the same problem. At this time I went on vacation back to the city for a month and brought the desktop with me. We got internet installed where I was staying (Cox again, Whatever Modem they gave us, and an N300 Netgear router) and it went absolutely perfect, no hiccups whatsoever on either wired or wireless connection. When vacation was over and I got back out to my grandparents'. We moved the modem/router (grandparents' N150) into the main room next to my grandfather's laptop and got the internet and WiFi up and running. It worked perfect for the laptop, my Android, but for my desktop it was the exact same issue as before. I've scoured my computer's settings, IPConfigs, Windows settings, BIOS, and I haven't been able to track down the issue. I've even Uninstalled the wireless adapter, tested multiple PCI slots, uninstall/reinstall drivers for it, nothing. A couple days ago I dragged the whole rig into the main room next to the router and started testing network connections. I did both a wired and wireless connection to the router and either one was the same problem. Surprisingly, a did a connection straight to the modem, and it fixed everything. I got 20Mb/s easily and was stable enough that I could actually run online gaming with very mild lagging on satellite internet. At this point I suspected the router was at fault, so I went out yesterday and bought a brand new N300 Netgear, the same I had success on during my vacation. I hooked it up last night with a couple hiccups, but I eventually got it stable. I did a couple factory resets just to completely make sure this router was just how it's supposed to be. I got into it via my grandfather's laptop because it was the closest for an ethernet connection, so I set up WiFi and all the basic things for the network. I tested on the laptop (both wired and wireless) and it was working fine as usual. I got on my desktop, made sure everything was configured correctly for the connection, and sure enough you can guess what happened. I had it both wired and wireless, no matter what it was the exact same problem. I even completely disabled all security and antivirus on my computer to make sure that they weren't over flooding the bandwidth. After a lot of self frustration, Pantomimed guns to the head, and flipping off my desktop and router for a few hours straight, I turn to the internet (the one thing that has trouble on my computer) to help me with my problem.
If you guys need anymore information, I'll be glad to provide. Please keep in mind that I'm more experienced in hardware and I do have a little trouble with software and networking because I'm not too knowledgeable about them. I know more than the average person, but I'm no Programmer or specialist. Please don't take this as a generic problem and reply with generic solutions such as, "turn router on and off." Any genuine solutions, consideration, and help will be greatly appreciated. Thank you.
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