Question Wavlink Router Drops ISP connection

[Rahat_]

Hi, this is what I posted a thread days ago. and i recently got TP-LINK 5V, 2A adapter.
https://forums.tomshardware.com/thr...-for-my-wavlink-router.3855650/#post-23339966

I'm not sure where the issue is, but I highly doubt that it's the adapter or router. this is what i did in the below:
1. I attach the router's rear port to the 3.5mm jack.
2. The router's LED light turned purple to indicate the source. then it flashed to red lights.
3. then it turned blue and then i was able to connect on devices like phone and drops after few seconds again turned to purple.
4. as for PC, when i connect it with login pass, suddenly turned to purple. sometimes it works normally.

as you can see in the video here, i was diagnosing the speed test and it few seconds it turned to purple and dropped ISP connection.

https://www.dropbox.com/scl/fi/x6d0...ey=7t5azmcwkieq6nw8ka7rzqfph&st=tktuiyg3&dl=0


Router info:

https://ibb.co.com/HGgcStF

Original: https://ibb.co.com/mD1K7XB

TP-Link: https://ibb.co.com/kJy6LBM

Note: original adapter was fried on overvoltage or short circuited.

 

[helpstar]

eventually your router was damaged along with the previous power supply

update the firmware of the router if available

try a different wan cable to the modem

check the modem for errors

ask the isp if in your area are known problems

 

[bill001g]

Tplink manuals that I can find are much too simplistic to be much good. Then again nobody reads anything anyway now days.

They do not really tell what the color of that light means other than it should be blue when it is working correctly. Hard to say if the router is rebooting or if it is just say losing the internet connection.

So option 1 would be it is just losing the internet connection. Maybe it really is dropping the internet because of the traffic.

Assuming you have some kind of modem that the router plugs into I would try to plug your pc directly into the modem. If it is some issue with the your internet connection your speedtest should still have some kind of issues.

After this you start to suspect the router. I would verify the firmware level just to be sure it is not a strange software issue but I suspect there is some hardware issue. You have replace the power brick/supply which seldom is the cause. I have large boxes of various adapters from equipment that I no longer have.

If it is some issue with some chip on the router no a lot you can do. Not worth paying someone to fix it and unless you have skills and tools to fix tiny surface mounted electronics most consumer electronics is ewaste when it no longer function correctly.

 

[Rahat_]

I already called ISP and they say its the router.

When leave it there while in purple lights i can still see Wavlink_XXX on Wifi

ask the isp if in your area are known problems

 

[helpstar]

does the modem still have a internet connection while the wavlink loses connection?

which modem is it and does it itself have a log to check for problems?
update the firmware there as well

 

[Rahat_]

does the modem still have a internet connection while the wavlink loses connection?

which modem is it and does it itself have a log to check for problems?
update the firmware there as well

here i configured the settings and it seems to be working. do you think it has to do with power adapter or processor on router?

https://ibb.co.com/FbDWy5w

https://ibb.co.com/4K87DGG

 

[Rahat_]

Tplink manuals that I can find are much too simplistic to be much good. Then again nobody reads anything anyway now days.

They do not really tell what the color of that light means other than it should be blue when it is working correctly. Hard to say if the router is rebooting or if it is just say losing the internet connection.

So option 1 would be it is just losing the internet connection. Maybe it really is dropping the internet because of the traffic.

Assuming you have some kind of modem that the router plugs into I would try to plug your pc directly into the modem. If it is some issue with the your internet connection your speedtest should still have some kind of issues.

After this you start to suspect the router. I would verify the firmware level just to be sure it is not a strange software issue but I suspect there is some hardware issue. You have replace the power brick/supply which seldom is the cause. I have large boxes of various adapters from equipment that I no longer have.

If it is some issue with some chip on the router no a lot you can do. Not worth paying someone to fix it and unless you have skills and tools to fix tiny surface mounted electronics most consumer electronics is ewaste when it no longer function correctly.

here i configured the settings and it seems to be working. do you think it has to do with power adapter or processor on router?

https://ibb.co.com/FbDWy5w

https://ibb.co.com/4K87DGG

 

[bill001g]

If this makes it work it means there is some issue with the radio chip that does the 5g wifi support.

It means 2.4g and ethernet connected devices should work fine. 2.4g is considerably slower then 5g wifi. If it is fast enough to meet your needs then you can use this solution. You should connect anything that can use ethernet via ethernet to reduce the number of devices sharing the 2.4g radio bandwidth.

Pretty much the only way to fix this is to buy a new router.

 

[helpstar]

set wifi signal strength to high