Wd elements external hard drive files are there but cannot see

[gabrieluta]

I need help !
I have a Seagate 1.5 TB Free Agent External Hard Drive . I have a folder with approx. 500 GB in this H.D. This folder have some other 3 -400 folders . Sudenly , when I open the H.D. I cannot see this folder ; when I check the H.D.'s properties the folders / files are in the H.D.
So, what can I do to open this folder or the other folders which I put on this H.D.

Thanks
Gabriel

 

[Karthiknk]

@00am342a

I have the same issue, i tried the steps you mentioned but all i can see is the setup files of Western Digital. I still cannot access my personal files from the External HD.

 

[kemerix]

You could try this to show them out:
Start=> Run=>Type in “control folders” in the blank and click “OK”=>Choose “View” on the appearing “Folder Options” box=> Select “show hidden files and folders”.

 

[QusaiAltair]

1. Open Command Prompt as Administrator
2. Type attrib -r -s -h f:*.* /s/d
(change f with your external drive letter)
3. Tap enter, wait for a moment
4. Voila, you have your file comes back

 

[angelgroz]

1. Open Command Prompt as Administrator
2. Type attrib -r -s -h f:*.* /s/d
(change f with your external drive letter)
3. Tap enter, wait for a moment
4. Voila, you have your file comes back

Yah, you almost hit it, dude.
It's a virus! That hides your files.
So just tell your computer to show them again, therefore...do THIS.
In the Windows Command Prompt:
-Write: d: (change d with your external drive letter).
-Press Enter
-Write: attrib /d /s -r -h -s *.*
-Press Enter
-Wait for your computer to work. It's ready only UNTIL this appears: "D:\>_ " (My computer took a long while).
-Go back to your HD and see.