WD10EZEX compatability

[wcmillar]

Hello,
I purchased the above drive to replace my 500gb failed drive on my ms-7312 motherboard. The system will not recognize the drive, and I cannot seem to find jumper settings that will make it work. Can you help??

 

[Hawkeye22]

I'm assuming this is a secondary drive and not the OS drive. If this is the case, you need to go into "disk management" and initilaize (partition/format) the drive before it will show up in windows.

 

[wcmillar]

I'm assuming this is a secondary drive and not the OS drive. If this is the case, you need to go into "disk management" and initilaize (partition/format) the drive before it will show up in windows.

This was the primary drive. I was able to fix it by jumpering pins 7&8, then the bios was able to recognize it.
I am not sure why western digital doesn't provide this information.

 

[Hawkeye22]

They do provide this information on their web site. See advanced format drives.

http://wdc.custhelp.com/app/answers/detail/a_id/981/p/227%2C295/c/123/session/L3RpbWUvMTM1NzEzMTQzNC9zaWQvMmV6SExoZmw%3D#afdjump

 

[Carakozabra]

Hello, I've got the same problem, but the drive (WD10EZEX) is a secondary one. And I've already tried formatting it. I can't also seem to find a driver for this one no where, and I've been looking for one for a long time. What can I do?