- May 31, 2017
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Don't know if this is the right place for this thread, there was no UPS section so I went with this category.
So, I have a Microtek 650VA TP Pro 650+ UPS, and my system specs are on my profile. The problem is that, when the power is cut, the UPS works perfectly fine, right up until I try to shut down or put to sleep the system. As soon as I click shut down, the UPS immediately cuts power, even before the Shutting Down screen appears. Same happens with putting to sleep as well. This happens almost regardless of whether there is battery left in the UPS or not - there are three beep modes on the UPS when it is using the battery, the first is slow beep, where each beep has 10 seconds gap, and the UPS has enough battery, then fast beep, which comes every second or maybe two seconds, when the UPS battery is low, and finally a continuous beep for error or overload. I've tried shutting down the system in the slow and fast beep states, and either of them gives this issue. I could not find any thread with a similar problem, perhaps because I can't phrase my Google search correctly.
Any help would be appreciated, the UPS is not that old and I would not want to take it apart or buy a new one if it can be avoided. Thanks!
P.S: there is also another issue which I don't know is relevant to this or not, but sometimes, even after turning the UPS off from its button(on the UPS itself), the connected components still get power from the wall directly, which shouldn't happen - turning off the UPS should cut both battery and direct power, but sometimes(not always) it lets the direct power run through to the PC even after switching it off, perhaps it's a faulty switch on the UPS(though the lights on it do turn off).
So, I have a Microtek 650VA TP Pro 650+ UPS, and my system specs are on my profile. The problem is that, when the power is cut, the UPS works perfectly fine, right up until I try to shut down or put to sleep the system. As soon as I click shut down, the UPS immediately cuts power, even before the Shutting Down screen appears. Same happens with putting to sleep as well. This happens almost regardless of whether there is battery left in the UPS or not - there are three beep modes on the UPS when it is using the battery, the first is slow beep, where each beep has 10 seconds gap, and the UPS has enough battery, then fast beep, which comes every second or maybe two seconds, when the UPS battery is low, and finally a continuous beep for error or overload. I've tried shutting down the system in the slow and fast beep states, and either of them gives this issue. I could not find any thread with a similar problem, perhaps because I can't phrase my Google search correctly.
Any help would be appreciated, the UPS is not that old and I would not want to take it apart or buy a new one if it can be avoided. Thanks!
P.S: there is also another issue which I don't know is relevant to this or not, but sometimes, even after turning the UPS off from its button(on the UPS itself), the connected components still get power from the wall directly, which shouldn't happen - turning off the UPS should cut both battery and direct power, but sometimes(not always) it lets the direct power run through to the PC even after switching it off, perhaps it's a faulty switch on the UPS(though the lights on it do turn off).
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