Question Welcome screen freezes, pc freezes and lags after i open apps after booting.

Martin_86

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Aug 7, 2016
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When i boot up my pc i either, freeze at the welcome screen when i sign in, or i sign in sucsesfully and try to do my normal stuff and my pc freezes and lags badly, i have updated windows, drivers, scanned my pc for viruses and ran a disk clean up. Nothing has helped!!
 

Johnwmel

Proper
Jan 21, 2021
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How to Take Screenshots in Windows 10
How to screenshot on Windows (9 ways)
Seven Methods:Taking a Full-Screen Screenshot on Windows 8 and 10
http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows
Open Snipping Tool and take a screenshot
https://support.microsoft.com/en-au/help/4027213/windows-open-snipping-tool-and-take-a-screenshot

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Upload SS of all the new drivers this finds. Don't Update any drivers.

Driver Booster. Just stick to the FREE version, ignore all the hints to buy.
https://www.softpedia.com/get/System/System-Miscellaneous/IObit-Driver-Booster.shtml
Users are advised to pay attention while installing this ad-supported application:
Offers to change the homepage for web browsers installed in the system
Offers to change the default search engine for web browsers installed in the system
Offers to download or install software or components (such as browser toolbars) that the program does not require to fully function
SS of how to avoid extras during install.
View: https://i.imgur.com/1Q7BbCY.gif
or https://s18.directupload.net/images/190722/3hqr95e5.gif
View: https://i.imgur.com/nQJ2VhS.gif
or https://s18.directupload.net/images/190722/q4p2js6s.gif
View: https://i.imgur.com/TwZqkzq.gif
or https://s18.directupload.net/images/190722/k2h9q93f.gif
View: https://i.imgur.com/Bc1zlR5.gif
or https://s18.directupload.net/images/190722/ufu7fyig.gif
 

Martin_86

Reputable
Aug 7, 2016
10
0
4,510
0
Updated those but didnt really fix anything, but i noticed that when my pc did boot normally, microsoft store said that cortana doesnt work right, and my search bar freezes the computer and doesnt work properly
 

Johnwmel

Proper
Jan 21, 2021
274
21
195
1
I need to check these logs, if your AV or browser complains, it is a false positive.

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not your Desktop, drag it out of it's location onto the Desktop.
If we have to run Farbar more than once, refer this SS.
View: http://i.imgur.com/yUxNw0j.gif

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt) on the Desktop.
The logs are large, upload them using this. No time delays/Captcha-I'm not a Robot/account/registration needed. Give us the links please.
View: https://i.imgur.com/7UiiqWr.gif

View: https://i.imgur.com/6N1gfOj.gif
 

Johnwmel

Proper
Jan 21, 2021
274
21
195
1
Extract from your logs, you still have a lot of driver problems. Probably best to uninstall them & start again.

Removing Invalid, Old and Unused drivers from Windows 7/10
https://www.peterboweycomputerservices.com.au/remove-old-device-drivers-windows.html
How to Remove Old and Useless Drivers in Windows 10
How to uninstall drivers from Windows, in 5 steps
Windows 10: How to Update and Uninstall Drivers
https://www.technipages.com/windows-10-how-to-update-and-uninstall-drivers

"==================== Faulty Device Manager Devices ============

Name: Microsoft Hyper-V Virtualization Infrastructure Driver
Description: Microsoft Hyper-V Virtualization Infrastructure Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Vid
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: NVIDIA High Definition Audio
Description: NVIDIA High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: NVIDIA
Service: NVHDA
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: Realtek High Definition Audio
Description: Realtek High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: IntcAzAudAddService
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: VMware VMCI Host Device
Description: VMware VMCI Host Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: VMware, Inc.
Service: vmci
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: Intel(R) Management Engine Interface
Description: Intel(R) Management Engine Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: MEIx64
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard."
 

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