My son has this for school. The wifi card is no longer seen in Windows, or even the BIOS. I know there's keys on the keyboard (usually 2 at the same time, etc) that disables and enables the wifi, and I think he accidentally hit them. I did the same thing to my Alienware laptop a couple of years ago and had to go digging to find out how to turn it back on again.
Normally there are icons, either on the number buttons, or F keys that have a wifi icon on it. His doesn't. The common combinations are Function and F2 (which is volume on his), or Function and PrtScn, which did nothing.
I've updated the BIOS, no change (which I didn't think there would be). BIOS doesn't see it, but does see Bluetooth, which was the same when I accidentally did it with my Alienware laptop.
Dell tech support was no help.
Normally there are icons, either on the number buttons, or F keys that have a wifi icon on it. His doesn't. The common combinations are Function and F2 (which is volume on his), or Function and PrtScn, which did nothing.
I've updated the BIOS, no change (which I didn't think there would be). BIOS doesn't see it, but does see Bluetooth, which was the same when I accidentally did it with my Alienware laptop.
Dell tech support was no help.