Question What is wrong with my PC?

[furius980]

I'm having performance problems after my PC froze for the last time (it's happened to me several times) and I can't find what's wrong and I'm still not sure if it's a hardware or software problem.
To put them in context I have already carried out hundreds of tests and solutions (software) and nothing works, in another post they told me that it could be a disk problem since I have an HDD and with the freezing it could have been damaged but I think the problem comes from the power supply or the motherboard that does not supply enough energy to the components, an example of this is that the white LED above the 8-pin connector of the GPU does not turn on (it's been like this since before the problems) and the voltage that reaches the CPU is quite unstable.

What do you think could be the problem, hardware or software? I look forward to your responses, thank you.

Edit: I add to the problems others that I did not mention: The Ethernet port does not work, the CPU fan is always at maximum (I don't know if it was always like that) and there are times when the PC does not turn on with 2 RAM modules. Yes I know, my PC looks like a guy who suffers from anxiety lol.

Edit: I will leave images and videos to help with the diagnosis:

https://imgur.com/HH1TchI

https://imgur.com/AT0KaMt

https://imgur.com/YFqFmaz

 

[JohnBonhamsGhost]

And what happens if I change the MoBo (and also the CPU) and the problem persists?

then you would still be that much closer to a decent system overall.

with a quality motherboard; RAM kits would run at advertised speeds, likely better PCIe gen support, and who knows what else this current generic crap motherboard may actually be holding back.
plus better CPU would allow more game data to be processed at quicker speeds.

that with an SSD for game installations would result in better performance in the majority of games.

the ROG Strix PSU series are actually some of the highest rated.
if it is still relatively new than i seriously doubt that would be an issue.


usually a simple system freeze, without hardware crash, points to an issue with the OS.
running a "recovery" option from within the OS usually will not repair any corruption. just set it back to an earlier period.
a complete fresh install would be the best option in this sort of case.

 

[furius980]

then you would still be that much closer to a decent system overall.

Of course, I am aware that my PC is not recommended at all but the Xeon platform caught my attention, since very good PCs can be built with a lower budget, what's more, there is a brand of these boards (Huananzi) that does have an official website of software and driver downloads. The thing is that I went to the bottom of this Xeon world since I wanted a functional PC that would allow me to play and get out of trouble.

the ROG Strix PSU series are actually some of the highest rated.
if it is still relatively new than i seriously doubt that would be an issue.

The source is as old as the PC (3 years) and still has a warranty, I could take it to have it checked and they can tell me if it is failing.

a complete fresh install would be the best option in this sort of case.

I'm too lazy to do the installation from scratch, but hey, I'll have to do it. If it continues to fail after that I will have to shell out a few dollars.
In any case, I will update the PC when I have the possibilities, especially the NVMe storage since the poor HDD is not even close to this one.

 

[JohnBonhamsGhost]

since the poor HDD is not even close to this one

it shouldn't even make that much a difference for the OS in general performance.

you can just get a separate larger SATA SSD and install any games or other demanding software there for the read/write performance boost.
they can be found relatively cheap these days.

 

[ReeDoK]

What should I check specifically? If you mean some service/application that is consuming a lot of my PC, no, there is nothing. The task manager looks normal.

ok, that hurts.
And what happens if I change the MoBo (and also the CPU) and the problem persists? What assures me that it is a problem with the MoBo and not the PSU for example?
Changing components involves an expense, it's not that easy bro, that's why I want to be sure.

I doubt it's power supply. ROG Strix 650 does not look like a cheap PSU, I know it's not invincible, but the first suspect would be that motherboard, because of the lack of any support, drivers, firmware, etc.

 

[furius980]

it shouldn't even make that much a difference for the OS in general performance.

you can just get a separate larger SATA SSD and install any games or other demanding software there for the read/write performance boost.
they can be found relatively cheap these days.

Oh sure, but I'm leaning more towards the NVMe to be honest, they are the fastest there is (that I know of).

I doubt it's power supply. ROG Strix 650 does not look like a cheap PSU, I know it's not invincible, but the first suspect would be that motherboard, because of the lack of any support, drivers, firmware, etc.

The truth is I don't know, what makes me doubt the PSU is the GPU, the LED that goes on top of the 8-pin connector does not light up despite being connected and no, it is not damaged since when I disconnect the GPU from the source Yes, it turns on but red and when I disconnect the PSU, I turn it off (with the switch on the PSU itself) for a few minutes and then I reconnect it and turn it on, the GPU LED turns on but turns off slowly. I don't know, it's all very confusing lol.

EDIT: A video of what I explained:

TO RESPOND TO YOU TWO:
I did a clean reinstallation of Windows with MediaCreationTools22, this time deleting all the partitions and leaving it as freshly assembled, but even though I did notice a performance improvement, it is still quite bad as I remember it before. In short, with that I think I can now rule out any software problem, unless my PC, with the freeze, has changed voltage values in the BIOS and since my BIOS is not unlocked for OC (but it does have the options) I can't change them even if I reset it.
Tomorrow I will take it to a technician to check it and tell me what the problematic component is, I will let you know how it goes.
For now I just have to wait and thank you for the support you are giving me

 

[furius980]

Hello guys,

Update on my case:
To test, I changed the HDD to an NVMe on the PC and after the tests I did (with a completely new Windows) I still had the same problem with performance...
I forgot to tell you that I had a very similar problem before, with the same trigger which was freezing and after this all the performance plummeted. I remember solving it by removing the RAM, cleaning it and moving it (I think I also disconnected and connected the HDD) but now it seems to be different because before creating this thread I tried it without results.
They checked the PC (very superficially) in the technical service and they told me that the MoBo was in good condition and that the PSU was one of the best, so I don't know what to think, now I think it may be the RAM or the GPU (because of the LED that does not turn on, plus I realized that the textures of the video games look pretty bad), now even chrome is lagging lol. What do you think?

I know you told me MoBo! but currently I can't afford to buy another CPU+MoBo kit, that's why I bought the NVMe one.

 

[Gururu]

You’ve mentioned a few positive observations when manipulating the memory. Have you tried running with each stick alone to see if the stability is different?

 

[JohnBonhamsGhost]

they told me that the MoBo was in good condition

this board being in "good condition" just means that it may not be physically damaged.
doesn't mean it's a good option or worth using.

you told me MoBo! but currently I can't afford to buy another CPU+MoBo kit

then you may just have to live with the performance you're currently getting.

 

[furius980]

You’ve mentioned a few positive observations when manipulating the memory. Have you tried running with each stick alone to see if the stability is different?

I tried it but because it is only 1 memory and the CPU only performs 1866MHz it was worse. I tested the memories with Windows diagnostic and also with memtest86 in advanced/complete mode to rule out any RAM damage and I did not detect anything, are these results safe?

 

[furius980]

this board being in "good condition" just means that it may not be physically damaged.
doesn't mean it's a good option or worth using.

then you may just have to live with the performance you're currently getting.

Bro, I am aware that my CPU+MoBo are not recommended and I accepted it when purchasing. What I'm trying to solve is the performance problem because before ALL the programs/games were perfect and I never complained about anything since the performance I had was more than I expected (90-100 in most AAA games).

 

[JohnBonhamsGhost]

Bro, I am aware that my CPU+MoBo are not recommended and I accepted it when purchasing. What I'm trying to solve is the performance problem because before ALL the programs/games were perfect

Sis, then you must also be aware that cheaper lower quality components are more likely to show wear and "downgrade" over time. It's also likely that there is no magic fix for the multiple issues you are now facing.