[SOLVED] WHEA_UNCORRECTABLE_ERROR occurs when running certain 64-bit software- should I update my BIOS version?

Jan 17, 2019
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My PC unexpectedly shuts down when running certain software, mainly particular modules of 64-bit python, bazel, and intellij. Sometimes I get a BSOD with WHEA_UNCORRECTABLE_ERROR, and sometimes the PC just does a hard reset. I ran memtest86 for an hour or so and found no issues.

I am wondering if updating my BIOS version will help? My current BIOS version (American Megatrends Inc. F2, 6/12/2017) is not listed in the Gigabyte supported versions (https://www.gigabyte.com/Motherboard/X299-UD4-rev-10#support-dl-bios), but that may simply be because the version is somewhat old. I ask because I have read elsewhere that updating BIOS should be avoided unless absolutely necessary. Is it worth running the risk of damaging my motherboard?

Here is a summary of the minidump:

Windows 8 Kernel Version 17134 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff801`de61c000 PsLoadedModuleList = 0xfffff801`de9ca150
Debug session time: Fri Jan 18 19:27:26.822 2019 (UTC - 5:00)
System Uptime: 0 days 4:00:58.557
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffa00697800028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000070005, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: audiodg.exe

CURRENT_IRQL: f

BAD_PAGES_DETECTED: 153d6

STACK_TEXT:
ffff8d80`d1326de8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: PAGE_NOT_ZERO

Followup: MachineOwner
---------

*** Memory manager detected 86998 instance(s) of page corruption, target is likely to have memory corruption.
 
Solution
Fixed the problem. Updated the BIOS after realizing my motherboard supports dual BIOS, so the risk was low. Everything is working fine now.
Jan 17, 2019
6
0
10
Fixed the problem. Updated the BIOS after realizing my motherboard supports dual BIOS, so the risk was low. Everything is working fine now.
 
Solution