Question When I plug in my keyboard, my pc will bluescreen

[jonajohnson3]

I have a corsair strafe, red. And when I plug it into any of the four usb slots on the back of the mother board it causes it to bluescreen. I tried this with a corsair vengeance keyboard too, same issue. However when I plug it into the front of the pc it works just fine. I can't figure out why this happens. (It works with a normal keyboard though)

Intel core 2 quad 2.5 gz
8gigs of ddr2 ram
Gefore gtx 260
2tb raid setup

 

[jonajohnson3]

(they both work on diffrent computers)

 

[Nemesia]

Sounds like you have a problem with your usb ports at the back. If you go in device managers do you have any yellow marker anywhere? What is your motherboard? Try updating your USB controller drivers.

 

[jonajohnson3]

I have not seen any yellow markers in device manager, and my drivers are all up to date. My motherboard is a "Asus P5QProTurbo ATX LGA775 Motherboard" and its weird that I can plug a normal keyboard in the same slots and it won't bluescreen. Its just the corsair ones that seem to do it. Furthermore, this is a whole new OS install of windows 10. (It also happened previously before the new os)

 

[Nemesia]

Being able to see the dump file of the BSOD would be a great start.

Check here in this folder:

C:\Windows\Minidump

Copy (not move) the minidump files to another location such as the Desktop.

Larger memory.dmp file which has more info is here.

C:\Windows\MEMORY.DMP

Use any dump file checker.

 

[dorsai]

delete any driver(s) installed with the keyboards and try it...if you didnt install any drivers then try updating your USB drivers

 

[jonajohnson3]

Crash List

Created by using BlueScreenView
Dump File
Crash Time
Bug Check String
Bug Check Code
Parameter 1
Parameter 2
Parameter 3
Parameter 4
Caused By Driver
Caused By Address
File Description
Product Name
Company
File Version
Processor
Crash Address
Stack Address 1
Stack Address 2
Stack Address 3
Computer Name
Full Path
Processors Count
Major Version
Minor Version
Dump File Size
Dump File Time
111819-26109-01.dmp
11/18/2019 2:24:45 PM
PAGE_FAULT_IN_NONPAGED_AREA
0x00000050
fffff7dd`baf9fed3
00000000`00000002
fffff805`727a5240
00000000`00000002
ntoskrnl.exe
ntoskrnl.exe+1c14e0
NT Kernel & System
Microsoft® Windows® Operating System
Microsoft Corporation
10.0.18362.476 (WinBuild.160101.0800)
x64
ntoskrnl.exe+1c14e0
 
 
 
 
C:\Windows\Minidump\111819-26109-01.dmp
4
15
18362
642,612
11/18/2019 2:26:23 PM
111819-23984-01.dmp
11/18/2019 2:20:40 PM
SYSTEM_SERVICE_EXCEPTION
0x0000003b
00000000`c0000005
fffff803`536b9d3e
ffff940f`c74dee00
00000000`00000000
ntoskrnl.exe
ntoskrnl.exe+1c14e0
NT Kernel & System
Microsoft® Windows® Operating System
Microsoft Corporation
10.0.18362.476 (WinBuild.160101.0800)
x64
ntoskrnl.exe+1c14e0
 
 
 
 
C:\Windows\Minidump\111819-23984-01.dmp
4
15
18362
611,132
11/18/2019 2:22:16 PM
111819-24609-01.dmp
11/18/2019 2:06:36 PM
IRQL_NOT_LESS_OR_EQUAL
0x0000000a
00000000`00000002
00000000`00000002
00000000`00000001
fffff806`606ddc58
hal.dll
hal.dll+27c58
Hardware Abstraction Layer DLL
Microsoft® Windows® Operating System
Microsoft Corporation
10.0.18362.387 (WinBuild.160101.0800)
x64
ntoskrnl.exe+1c14e0
 
 
 
 
C:\Windows\Minidump\111819-24609-01.dmp
4
15
18362
604,764
11/18/2019 2:08:12 PM

 

[jonajohnson3]

all usb drivers are up to date, I can plug the keyboard in without problems but once i use it, it will blue screen

 

[jonajohnson3]

So we had a usb hub thing that connects to a usb port on the mother board and so far through writing this it has not bluescreened... Its weird, normal keyboards work in the back but not these...