Question When PC starts up it does not boot into Windows, it just freezes. But when I I unplug the back-up drive and reboot it all works fine ?

[stephent]

I have just bought a 4TB external seagate expansion drive , when my computer starts up it does not go into BIOS it just freezes.

When I unplug the back-up drive and reboot it all works, the bios pops up and PC goes into Windows fine.

My GA Z77-D3H motherboard seems to not support this external hard drive but it boots ok on my laptop.

I have changed the boot order and turned legacy off.

This never happened with the old back-up drive.

I went into boot device order and disabled all except Samsung SSD and it still freezes so I reverted back to the original boot order.

https://www.youtube.com/post/UgkxzU2rr3PeVeu6SA5bwt34e9VW8-vC6Nth

 

[rgd1101]

do it freeze if you plug in after the pc boot and you try to access it?

 

[stephent]

do it freeze if you plug in after the pc boot and you try to access it?

After the pc boots and goes unto windows 10 and can access to the drive and back up on it

 

[gamerk316]

POST doesn't seem to like the drive for some reason; you can try a different USB hub and see if that helps, it's *possible* the drive is pulling too much power from the hub and causing POST to fail.

On my PC I can't have my backup drive and my USB Blu-Ray plugged in at the same time; causes POST to fail 95% of the time. Might be a similar issue for you.

 

[stephent]

I have tried a different USB ( usb2 and USB3) the back up drive is plugged in to the 240 v
thank you for your responce