And you probably won't have the opportunity to deal with EVGA support because their products are top quality! I contacted support because I wanted to use their "Step-up" program and upgrade my motherboard to the Classified board. Also, I messed up the SPDIF cable and they just sent me another cable.
I observed that EVGA support personnel are very pleasant to deal with and do not try to "talk down" to the customer. I value this positive attitude; not common these days!
I've had issues in the past with tech support from MSI, Intel, HP, Dell, and Gateway....to name a few. One of my biggest frustrations, is that I always seem to get someone from India, with a thick accent.
I can live with a foreign accent - what I find not tolerable is the arrogant "know it all" attitude of the support guys (gals too) from India. These people should realize that customers are the reason for their existence, not an interruption in their daily activities. Usually, the issue is never resolved when tech people from India are involved.