why does my dvi cable not work

[Jarrett_1]

When I connect my dvi cable to my motherboard from Monitor the screen works and all and I can play older games but then its not connected to my video card and i cant play games fast. If i connect it to my video card then the monitor screen wont work (the blue light will just stay orange). What could be wrong? The only way i get display is through my motherboard and im not using my vga cables

 

[RobCrezz]

Have you tried having it connected to the video card before you power on?

Whats your specs? maybe the video card doesnt work.

 

[Jarrett_1]

I tried unplugging it from the motherboard and putting it into the video card but then the monitor doesn't work. Im using an asus z170-a motherboard and radeon r9 380x video card. The monitor is a 21.5' asus

 

[RobCrezz]

has this ever worked with the video card? whats changed?

 

[Jarrett_1]

It's done this from the beginning I just built it yesterday. I did not update bios only installed drivers I'm not sure what the problem is but earlier it was thinking I had 2 monitors when I use only one and was giving me blank screens so the issue may be related but not sure.

Here are some pictures can take more if it helps. http://m.imgur.com/Li3xsIh,FcO4Byc,EwC2F04

 

[RobCrezz]

Wow, cables everywhere lol.

Is that a modular PSU? Check the PCI-E cable is connected at both ends.

Whats the full specs?

 

[Jarrett_1]

I think the problem has something to do with how the video card is plugged in, I used some cables that came with the power supply called VGA are they the wrong ones to use? A pair did come with the video card but they don't look like they would fit

 

[RobCrezz]

I think the problem has something to do with how the video card is plugged in, I used some cables that came with the power supply called VGA are they the wrong ones to use? A pair did come with the video card but they don't look like they would fit

Yeah use the ones that come with the PSU, not the graphics card. Yeah the VGA ones are right, double check its connected both ends(if modular).

Try reseating the graphics card in the slot also, make sure its slotted in firmly.

 

[Jarrett_1]

Wow, cables everywhere lol.

Is that a modular PSU? Check the PCI-E cable is connected at both ends.

Whats the full specs?

Sry this is my list.
http://pcpartpicker.com/list/MZ3pGf

 

[Jarrett_1]

Could it be because i didn't update bios or that I didn't put in the cd that came with the video card? I didn't think I needed to do either but that might be why

 

[RobCrezz]

No shouldnt be. You can try updating the bios, but it should just work fine without needing to.

No you dont need to use the CD that came with the video card (you can download the drivers from the internet once its booted). Try the things I said.

 

[Jarrett_1]

Lmfao dude ur not gonna believe this it was unplugged the whole time I plugged it into the psu and it worked thanks for the help

 

[RobCrezz]

good luck with the rest of the builds.

Always rule out the simplest stuff first.