Question Why does my new PC reboot when I launch a game?

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sizzling said:
I would put money on it being the psu. Although the RM (non x) range are high quality psu’s but perform below average with its transient response performance. There is more to a psu than a wattage rating. It’s well documented that the 3080 and 3090 can have significant spikes in load and a psu with anything other than very good transient response performance can have issues. As I said before there have been many threads on here with an RM psu causing these types of issues with a 3080 or 3090.
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The problem with this is heavy games then less stessfull games run no issues not a psu's sign.
HarryBoylan15 said:
So you recommend that I do a clean install on my gpu driver, update my bios and directx and install net frame 2.0/2.5? If so how would I do the last two?
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Not a clean install of gpu drivers persay if thers a update yes but try the bios. Plus netframe work if you give me a mome t i'll provide some links
 
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white.a.drew said:
The problem with this is heavy games then less stessfull games run no issues not a psu's sign.
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I disagree. It’s not the load that’s the problem, but how quickly the load changes. If there is something about a specific game/benchmark that causes a spike in load measured in ms a psu with weaker transient response performance will suffer a voltage change and when significant enough that will cause instability. As I’ve said before this has come up countless times with people using an RM and resolved with a psu change.

Please explore all other possibilities, there is no harm in it but personally I believe the psu is the most likely cause. The issue described is a near copy and paste of many other threads with this combination of psu model and a 3080/3090.
 
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sizzling said:
I disagree. It’s not the load that’s the problem, but how quickly the load changes. If there is something about a specific game/benchmark that causes a spike in load measured in ms a psu with weaker transient response performance will suffer a voltage change and when significant enough that will cause instability. As I’ve said before this has come up countless times with people using an RM and resolved with a psu change.

Please explore all other possibilities, there is no harm in it but personally I believe the psu is the most likely cause. The issue described is a near copy and paste of many other threads with this combination of psu model and a 3080/3090.
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Yeah you're probably right you know much more than me but i'll try any other steps you guys recommend before buying a new one just for the simple fact of the delivery time for the new one and the hassle of having to fit a new psu. I'll try whatever you guys recommend.
 
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sizzling said:
I disagree. It’s not the load that’s the problem, but how quickly the load changes. If there is something about a specific game/benchmark that causes a spike in load measured in ms a psu with weaker transient response performance will suffer a voltage change and when significant enough that will cause instability. As I’ve said before this has come up countless times with people using an RM and resolved with a psu change.

Please explore all other possibilities, there is no harm in it but personally I believe the psu is the most likely cause. The issue described is a near copy and paste of many other threads with this combination of psu model and a 3080/3090.
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Okay im sorry im also just understanding what you were saying to and i can get where you are coming from on the psu also being at fault
 
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HarryBoylan15 said:
Ok I found them thank you.
There are 2 links, one for 'Microsoft .NET Framework 2.0 Service Pack 2' and one for 'Microsoft .NET Framework 3.5', do I download both of these?
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Yes there should also be one futher back with your bios update and before the net framework files are are video on how to install it if you need help to put it on the usb then you can youtube that as well
 
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white.a.drew said:
Yes there should also be one futher back with your bios update and before the net framework files are are video on how to install it if you need help to put it on the usb then you can youtube that as well
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Ok thank you for this. Will I need to put the bios update on a usb and reboot into the bios to update my bios? or is there another way
 
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white.a.drew said:
Exactly why i said it is still a good psu i do still recommended this psu. The issue i think is would be is the bios

It's alright
As for the bios yes it can just be the bios update and settings in the bios with it. I would do the update. Enable xmp if intel or docp if amd. Things are are simple to go over they just need to be gone over step by step
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It won't hurt to update the BIOS, but first try the default BIOS settings, if you haven't. Attempting to tweak the memory timings can cause crashy behavior. Same with the graphics card, don't overclock or boost it ,for the time being at least. You can try what's called a Clean Boot, which is just a step up from safe mode. Go to Run > msconfig. On the General tab, choose "Selective Startup", and leave ONLY "Load System Services" checked. Then go to Services Tab, check the box at the bottom, "Hide all Microsoft Services". Then click "Disable All" on the right. Then click "Apply" and reboot. This lets Windows start with all the microsoft stuff, but all third-party SERVICES will not run. Retail PC's are usually loaded with bloatware you don't want running when troubleshooting. If the game runs without crashing the system, this indicates a Software conflict. Some service or program that's NOT Microsoft is causing the problem. If the game STILL crashes the system, it's likely not a softwear conflict to blame. Update your Graphics drivers, those will most definitely be out of date. Go to the Mfg's website, and find the correct, most recent driver, don't just rely on Windows Update to find one for you. These drivers will usually enable all HD things, like Sound from you monitor/HDMI. Speaking of monitors, make sure you're running the monitor at a fairly standard resolution like 1920x1080.
 
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You asked how would you know what other software is running, try the clean boot procedure I mentioned above, that will tell you if it's a software conflict, and probably stop the anti-cheat from running as well. If you have good results from it, then you can go back to msconfig and start re-enabling Services a few at a time. Keep track of what you re-enable, because if/when the issue starts happening again, it's probably due to one of the last services you just re-enabled.

You can always put things back by following the same procedure as the clean boot, but in reverse. msconfig, check the boxes on General, then start re-enabling services.

And update those drivers from the mfg's website.
 
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LeftyPD said:
It won't hurt to update the BIOS, but first try the default BIOS settings, if you haven't. Attempting to tweak the memory timings can cause crashy behavior. Same with the graphics card, don't overclock or boost it ,for the time being at least. You can try what's called a Clean Boot, which is just a step up from safe mode. Go to Run > msconfig. On the General tab, choose "Selective Startup", and leave ONLY "Load System Services" checked. Then go to Services Tab, check the box at the bottom, "Hide all Microsoft Services". Then click "Disable All" on the right. Then click "Apply" and reboot. This lets Windows start with all the microsoft stuff, but all third-party SERVICES will not run. Retail PC's are usually loaded with bloatware you don't want running when troubleshooting. If the game runs without crashing the system, this indicates a Software conflict. Some service or program that's NOT Microsoft is causing the problem. If the game STILL crashes the system, it's likely not a softwear conflict to blame. Update your Graphics drivers, those will most definitely be out of date. Go to the Mfg's website, and find the correct, most recent driver, don't just rely on Windows Update to find one for you. These drivers will usually enable all HD things, like Sound from you monitor/HDMI. Speaking of monitors, make sure you're running the monitor at a fairly standard resolution like 1920x1080.
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When I'm at selective startup there's 3 options. Load system services, load startup items and use original boot configuration. The last one, 'use original boot configuration' is ticked but it's greyed out. Do I just untick the second one and continue?
 
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To update your .NET, go to Run (type "run" without the quotes in the search bar), enter, type appwiz.cpl, enter, then look at the top for "Turn Windows features On and Off" Click it, and make sure all the .NET stuff is checked solid. Expand the .NET, and check 'em all. I doubt you'll benefit from .NET 2.0 service pack, but it shouldn't hurt.

Sometimes the BIOS update might be an executable, but probably it will need to be done from a bootable USB. Rufus (it's free) works well for making a usb stick bootable.

Gonna make an IT guy out of you before we're through :--)
 
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LeftyPD said:
To update your .NET, go to Run (type "run" without the quotes in the search bar), enter, type appwiz.cpl, enter, then look at the top for "Turn Windows features On and Off" Click it, and make sure all the .NET stuff is checked solid. Expand the .NET, and check 'em all. I doubt you'll benefit from .NET 2.0 service pack, but it shouldn't hurt.

Sometimes the BIOS update might be an executable, but probably it will need to be done from a bootable USB. Rufus (it's free) works well for making a usb stick bootable.

Gonna make an IT guy out of you before we're through :--)
Click to expand...

Haha I appreciate you guys helping me a lot, never came across a thread site as active as this. Ok I'll do that now!
 
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LeftyPD said:
To update your .NET, go to Run (type "run" without the quotes in the search bar), enter, type appwiz.cpl, enter, then look at the top for "Turn Windows features On and Off" Click it, and make sure all the .NET stuff is checked solid. Expand the .NET, and check 'em all. I doubt you'll benefit from .NET 2.0 service pack, but it shouldn't hurt.

Sometimes the BIOS update might be an executable, but probably it will need to be done from a bootable USB. Rufus (it's free) works well for making a usb stick bootable.

Gonna make an IT guy out of you before we're through :--)
Click to expand...

Done.
 
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