Question Why does my PC keep restarting randomly?

Nov 30, 2021
2
0
10
1. Please tell us your current hardware:
(Please actually list here and do not refer to signature as some do not see it and hardware changes).
Processor (CPU): Ryzen 5 3600 XT
Memory (RAM): G Skill Aegis 3200Mhz
Mainboard: Asrock B450m Pro4
Power supply: Corsair RM750x
Case: Intertech X608
Graphics card: RX 5700 XT
HDD / SSD: Kingston A2000 1TB

2) Describe your problem. The more detailed and better you describe your problem, the better we can help you (e.g. additional pictures could be helpful):
During the operation of the PC, there are often random reboots without error messages. It starts with the screen content disappearing and a black screen for a few seconds, then the PC restarts.
Reliability history:
Source
Windows

Summary
Hardware errors

Date
30.11.2021 17:10

Status
Not reported

Description
Due to a hardware issue, Windows is no longer fully functional.

Problem signature
Problem event name: LiveKernelEvent
Code: 141
Parameter 1: ffffc18f39516050
Parameter 2: fffff80124aa6170
Parameter 3: 0
Parameter 4: 324c
Betriebssystemversion: 10_0_22000
Service Pack: 0_0
Product: 768_1
Betriebsystemversion: 10.0.22000.2.0.0.768.101
Locale ID: 1031



Event Viewer:
Log name: System
Source: Microsoft Windows Kernel Power
Date: 11/30/2021 17:11:11
Event ID: 41
Task Category:(63)
Level: Critical
Schlüsselwörter:(70368744177664),(2)
User: SYSTEM
Computer: GamingPC
Description:
The system was rebooted without first shutting down properly. This error can occur when the system became unresponsive or crashed, or power was unexpectedly interrupted.
Event XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<level>1</level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-11-30T16:11:11.8917185Z" />
<EventRecordID>8153</ EventRecordID>
<Correlation>
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>GamingPC<//Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">38</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">1</Data>
<Data Name="CsEntryScenarioInstanceId">2</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">2</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>

3. What steps have you already taken / tried to solve the problem and what did it do?
Had a BeQuiet System Power 9 500W before that that I swapped for a Pure Power 11 500W and then with the RM 750x to rule out the PSU. Ran MemTest86 over it several times and updated the bios. Ran some benchmarks to check the temperatures. MIt the temps all fine in some scenes up to 90 degrees in the hotspot, should be fine though. In some benchmarks I encountered the same problem. The graphics drivers several times reinstalled I have also. I also changed the power saving plan and disabled restart on errors in the advanced settings. Have also reinstalled
Windows several times, all to no result. Through this info it can only be the motherboard, CPU, GPU or SSD.
 
Last edited:

Ralston18

Titan
Moderator
Power down, unplug, open the case.

Clean out dust and debris.

Verify by sight and feel that all cards, connectors, RAM, and jumpers are fully and firmly seated. Nothing loose and wiggling.

Use a bright flashlight to inspect for signs of damage: bare conductor showing, melted insulation, pinched or kinked wires, swollen components, browned or blackened components or surfaces.
 
Nov 30, 2021
2
0
10
Power down, unplug, open the case.

Clean out dust and debris.

Verify by sight and feel that all cards, connectors, RAM, and jumpers are fully and firmly seated. Nothing loose and wiggling.

Use a bright flashlight to inspect for signs of damage: bare conductor showing, melted insulation, pinched or kinked wires, swollen components, browned or blackened components or surfaces.
Everthing firmly seated and cant see any "injured" hardware