My internet has been intermittently cutting off for a month or 2 now. Technicians said it was a couple of different such as a faulty line and stuff. But even after fixing it, there are still issues. I bought a new router/modem and it's still doing it. Now today my internet is completely gone. I've gone through every basic troubleshoot. I was going to try to connect my laptop directly to the wall to see if its a hardware or external issue, but my internet runs off a coax cable. It is most likely an issue outside of my house. I need to narrow it down so I can give the technician some ideas so he doesn't leave me empty-handed. What could it be?