[SOLVED] Wi-fi issues/ PC Configuration

[FabioT]

Hi, I've had issues with wifi connection on my computer for about 4 months now, ever since I moved to a new flat where I have a new internet contract. Basically, everytime I start my pc (running on windows 10) and open a browser, after a few seconds the connection drops. That lasts for half a minute or so, then the connection starts working normally. Occasionally I experience a second drop after a couple of minutes. Strangely, the connection can only be reestablished if I keep trying accessing a website or refreshing the current one - if I just wait, then nothing happens...

I have no similar issues with any other device (laptop, phone, ...). The problem will occur with all main browsers. It might just be a configuration issue, but I really don't know what to look at... does anybody have an idea?

Thanks!

 

[JohnMGotts]

When it disconnects, right click the network connection on the taskbar and run the troubleshooter. Is this ethernet or wifi?

 

[FabioT]

Thanks for your answer - I'm using wifi. I just tried running the troubleshooter. It told me that the issue is the following: "The default gateway is not available". That was apparently fixed by the troubleshooter, but the issue is still there, unfortunately.

 

[JohnMGotts]

Use the 2.4 Ghz band vs 5. Better range. See how that works.

 

[FabioT]

Sorry for the delay. I have just split the connection into 2.4 and 5 Ghz Range, for some reason the connections now seems to be stable with both ranges. I have been testing it for a couple of days now. Don't really understand why, but that somehow solved the problem. Thanks!

 

[bill001g]

When you changed it the router may have selected different radio channels to use. I would see if it tells you what channels it picked so if you have problems again you will know if maybe it picked different ones that have more issues.