Hello,
For some time I'm encoutering strange behavior of my computer.
Screen freezes, audio is playing, I can't move my mouse, but after a while I can switch on capslock on and off (light goes off and on).
But recently it got even weirder, since audio was playing but screens went off like computer was off.
They went into power saving mode and I could not make them wake up anyway, PC just shut down the vision.
It happends when I'm watching stream/video, but I think it does happend randomly and video is not a requrement.
First, my setup:
Dual boot, Linux has it;'s own seperate SSD. WIndows has acces to SSD and HDD for storage.
I have 2 screens, one connected via HDMI, second via DVI-D.
I'm using steelseries g6v2 keyboard (plug and play I dont rememeber installing any drivers) and Razer deathadder 3.5g mouse and I installed legacy driver for this one.(http://drivers.razersupport.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=794&nav=0)
Speccy:
Summary
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 4770 @ 3.40GHz 35 °C
Haswell 22nm Technology
RAM
8,00GB Single-Channel DDR3 @ 799MHz (9-10-10-27)
Motherboard
Gigabyte Technology Co. Ltd. H87-HD3 (SOCKET 0) 29 °C
Graphics
24EA53 (1920x1080@60Hz)
DELL U2211H (1920x1080@60Hz)
Intel HD Graphics 4600 (Gigabyte)
2047MB NVIDIA GeForce GTX 660 Ti (Gigabyte) 34 °C
SLI Disabled
Storage
238GB Apacer AS350 256GB (SATA (SSD)) 33 °C
1863GB Western Digital WDC WD20EZRX-00DC0B0 (SATA ) 28 °C
119GB PLEXTOR PX-128M5S (SATA (SSD))
Optical Drives
HL-DT-ST DVDRAM GH24NS95
Audio
Compatibile with High Definition Audio standard
Errors (translation) - from recent freeze (23:48 - 23:50 24.11.2021) - all 3 named hardware error:
1) Description
A hardware problem caused Windows to stop working properly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b8
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045
2) Description
A hardware problem caused Windows to stop working properly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b8
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045
3) Description
A hardware problem caused Windows to stop working properly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b8
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045
And one more that happened at the same time:
Description
Faulting application path: C: \ Windows \ System32 \ dwm.exe
Problem signature
Problem Event Name: APPCRASH
Application name: dwm.exe
Application version: 10.0.19041.746
Application timestamp: 6be51595
Faulting module name: KERNELBASE.dll
Module version with error: 10.0.19041.1387
Timestamp of the module with error: 0b9a844a
Exception code: e0464645
Exception offset: 000000000010b302
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045
Additional information 1: 2b7a
Additional Information 2: 2b7ab7a1b19810871c0aab504bebe561
Additional information 3: 6a9b
Additional information 4: 6a9badb2b1d7b4ebfeb65b0990c7cf9c
Additional information about the problem
Package ID: a855fc317f56e69c2feb2fb4f2b96a0f (2299984488915626511)
What I've done so far:
-I changed browser - it keeps happening both on chrome and opera
-tried turning off hardware acceeleration in browser settings - didn't hlp
-reinstalled GPU drivers - it didn't help (I used DDU to cleanup - then installed 472.12-desktop-win10-win11-64bit-international-dch-whql)
-Memtest+ on RAM -all is ok 11h of testing 11 passes no errors
-removed what I thought was causing the problem, namely battle.net platform and games - didn't work
-updated all what I could via windows update
-I tried to collect some data using whocrashed but it doesn't retrieve any dump files (I think that might be because I restart PC manually after a while)
I'm sorry to bother you, but I tried all I could've think of now I need help of someone smarter than me.
If you have any ideas, please let me know.
If you have any questions, ask right away I'll do my best to answer them to the best of my ability.
Cheers,
Mike
For some time I'm encoutering strange behavior of my computer.
Screen freezes, audio is playing, I can't move my mouse, but after a while I can switch on capslock on and off (light goes off and on).
But recently it got even weirder, since audio was playing but screens went off like computer was off.
They went into power saving mode and I could not make them wake up anyway, PC just shut down the vision.
It happends when I'm watching stream/video, but I think it does happend randomly and video is not a requrement.
First, my setup:
Dual boot, Linux has it;'s own seperate SSD. WIndows has acces to SSD and HDD for storage.
I have 2 screens, one connected via HDMI, second via DVI-D.
I'm using steelseries g6v2 keyboard (plug and play I dont rememeber installing any drivers) and Razer deathadder 3.5g mouse and I installed legacy driver for this one.(http://drivers.razersupport.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=794&nav=0)
Speccy:
Summary
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 4770 @ 3.40GHz 35 °C
Haswell 22nm Technology
RAM
8,00GB Single-Channel DDR3 @ 799MHz (9-10-10-27)
Motherboard
Gigabyte Technology Co. Ltd. H87-HD3 (SOCKET 0) 29 °C
Graphics
24EA53 (1920x1080@60Hz)
DELL U2211H (1920x1080@60Hz)
Intel HD Graphics 4600 (Gigabyte)
2047MB NVIDIA GeForce GTX 660 Ti (Gigabyte) 34 °C
SLI Disabled
Storage
238GB Apacer AS350 256GB (SATA (SSD)) 33 °C
1863GB Western Digital WDC WD20EZRX-00DC0B0 (SATA ) 28 °C
119GB PLEXTOR PX-128M5S (SATA (SSD))
Optical Drives
HL-DT-ST DVDRAM GH24NS95
Audio
Compatibile with High Definition Audio standard
Errors (translation) - from recent freeze (23:48 - 23:50 24.11.2021) - all 3 named hardware error:
1) Description
A hardware problem caused Windows to stop working properly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b8
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045
2) Description
A hardware problem caused Windows to stop working properly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b8
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045
3) Description
A hardware problem caused Windows to stop working properly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b8
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045
And one more that happened at the same time:
Description
Faulting application path: C: \ Windows \ System32 \ dwm.exe
Problem signature
Problem Event Name: APPCRASH
Application name: dwm.exe
Application version: 10.0.19041.746
Application timestamp: 6be51595
Faulting module name: KERNELBASE.dll
Module version with error: 10.0.19041.1387
Timestamp of the module with error: 0b9a844a
Exception code: e0464645
Exception offset: 000000000010b302
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045
Additional information 1: 2b7a
Additional Information 2: 2b7ab7a1b19810871c0aab504bebe561
Additional information 3: 6a9b
Additional information 4: 6a9badb2b1d7b4ebfeb65b0990c7cf9c
Additional information about the problem
Package ID: a855fc317f56e69c2feb2fb4f2b96a0f (2299984488915626511)
What I've done so far:
-I changed browser - it keeps happening both on chrome and opera
-tried turning off hardware acceeleration in browser settings - didn't hlp
-reinstalled GPU drivers - it didn't help (I used DDU to cleanup - then installed 472.12-desktop-win10-win11-64bit-international-dch-whql)
-Memtest+ on RAM -all is ok 11h of testing 11 passes no errors
-removed what I thought was causing the problem, namely battle.net platform and games - didn't work
-updated all what I could via windows update
-I tried to collect some data using whocrashed but it doesn't retrieve any dump files (I think that might be because I restart PC manually after a while)
I'm sorry to bother you, but I tried all I could've think of now I need help of someone smarter than me.
If you have any ideas, please let me know.
If you have any questions, ask right away I'll do my best to answer them to the best of my ability.
Cheers,
Mike