Question Windows 10 crash

[badpcguy]

So ever since my pc has been upgraded to 16gb of ram it seems to be crashing every now and then. I replace an old ram and it didnt fix it. but when i run my pc only 8gb of ram it works and i tested both stick seem to be working fine.

 

[Lutfij]

List your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:

Since you mention doing a ram upgrade, did you mix and match or is it the same exact stick of ram only in dual channel? Which slots have you populated both sticks of ram?

 

[badpcguy]

List your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:

Since you mention doing a ram upgrade, did you mix and match or is it the same exact stick of ram only in dual channel? Which slots have you populated both sticks of ram?

i5-7600k
msi z270 a-pro
Crucial 8GB DDR4 2400 mhz
seagate barracuda 2 tb
seagate barracuda 1 tb
sandisk ssd plus 120 gb
nvidia gtx 1060 6gb
amd rx 480
EVGA 100-br-0500-k1 500W
Nzxt H500
windows 10 home

I have the exact same ram and from left to right 2 and 4th sloth populated

 

[MySqlIsHere]

Did you try removing the old ram and placing the newer one in the same channel and check if you still get the error?

 

[ex_bubblehead]

Was your RAM purchased as a Dual Channel set (both sticks packaged in the same package) or were they purchased separately? It does make a difference.

 

[badpcguy]

Was your RAM purchased as a Dual Channel set (both sticks packaged in the same package) or were they purchased separately? It does make a difference.

Desperate but one thing I also forgot to mention was I used this exact same thing on a dell computer and it worked fine but once I built my custom then all that started to happen

 

[badpcguy]

Did you try removing the old ram and placing the newer one in the same channel and check if you still get the error?

Yes

 

[wpgwpg]

I'd start the memory diagnostics and let them run for several hours. It sure sounds like an intermittent RAM problem. If you've overclocked anything, I'd go back to the standard settings too.

 

[badpcguy]

I'd start the memory diagnostics and let them run for several hours. It sure sounds like an intermittent RAM problem. If you've overclocked anything, I'd go back to the standard settings too.

i did do a diagnostic and it said everything was fine

 

[ex_bubblehead]

Desperate but one thing I also forgot to mention was I used this exact same thing on a dell computer and it worked fine but once I built my custom then all that started to happen

Just because it worked on one machine does not mean that it will work on another. There's a reason dual (or quad) channel RAM is sold in matched sets. Even so called identical components aren't.

 

[badpcguy]

Just because it worked on one machine does not mean that it will work on another. There's a reason dual (or quad) channel RAM is sold in matched sets. Even so called identical components aren't.

oh

 

[MySqlIsHere]

Yes

And did the PC start with the new one when you removed the older one? If so you're in a loss you need dual channel RAM that's sold in matched sets.