Hi,
I have an annoying little issue that I'd appreciate some assistance with:
My Windows 10 (lenovo E15, windows 10 pro) is configured to prompt for log-on using hello-fingerprint.
Sometimes after I turn on my laptop from hibernation (usually, might happen after sleep/restart), it either logs in automatically without prompt at all or more often switches straight away to the message:
"your device couldn't recognize you. Please try again."
PSB links for a couple of videos of iterations demonstrating the above:
https://drive.google.com/file/d/1zT66xH3TcYkSdxuozdS9FPvz7LIDsBQe/view?usp=sharing
https://drive.google.com/file/d/1_e4E9qrVn-W1C75RPCV_roQBwRSWYRBy/view?usp=sharing
additional photo just for verification:
https://drive.google.com/file/d/1iI9MHLV_zoZbCM2EW8A0roh4XkRbaHMC/view?usp=sharing
I've tried googling it, but couldn't narrow it to something similar.
Why is this happening, am I doing something wrong?
Please advise how I can solve this.
Thanks in advance!
I have an annoying little issue that I'd appreciate some assistance with:
My Windows 10 (lenovo E15, windows 10 pro) is configured to prompt for log-on using hello-fingerprint.
Sometimes after I turn on my laptop from hibernation (usually, might happen after sleep/restart), it either logs in automatically without prompt at all or more often switches straight away to the message:
"your device couldn't recognize you. Please try again."
PSB links for a couple of videos of iterations demonstrating the above:
https://drive.google.com/file/d/1zT66xH3TcYkSdxuozdS9FPvz7LIDsBQe/view?usp=sharing
https://drive.google.com/file/d/1_e4E9qrVn-W1C75RPCV_roQBwRSWYRBy/view?usp=sharing
additional photo just for verification:
https://drive.google.com/file/d/1iI9MHLV_zoZbCM2EW8A0roh4XkRbaHMC/view?usp=sharing
I've tried googling it, but couldn't narrow it to something similar.
Why is this happening, am I doing something wrong?
Please advise how I can solve this.
Thanks in advance!