Question Windows 10 no longer plays music or loads programs from optical disc

ellieg48

Prominent
Jul 2, 2017
3
0
510
0
I have not used the built-in CD/DVD player in my laptop in a while. Now I can't play CD's or load software. I have uninstalled and reinstalled the drivers. Device manager says the device is working properly. Anyone had this problem and solved it? Thanks.
 

ellieg48

Prominent
Jul 2, 2017
3
0
510
0
Unbelievable! I've been going in circles with Microsoft for 2 days with no success! It never occurred to me to clean it because I so seldom use it. I can finally start my taxes. :(

A lot of folks are blaming this phenomenon on a recent Windows 10 update. Can it really be this simple?

Thank you a hundred times!
 

ASK THE COMMUNITY

TRENDING THREADS