- Apr 30, 2024
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So I recently upgraded from a gtx 1660s to an rtx 3060. No issues at all at first, everything seemed to go as smoothly as possible.
I go to start a game to test the new card after installing the newest drivers, and notice there is no sound. "Okay, obviously I need to change my default output device. Gpus love setting themselves as the default."
No. Not only was this not the issue, no devices show at all aside from hdmi in sound settings. No mics, no other speakers. Even the built in output on my motherboard is gone.
What's interesting is that in the playback tab it lists the proper number of devices, only that all of them show as disconnected hdmi devices. So here's what hasn't worked:
I made sure onboard audio was set to on in bios.
I uninstalled every audio device in devmgmt and restarted.
I removed my gpu drivers in ddu, removed every audio device in devmgmt, restarted, installed both realtek drivers and installed the gpu drivers but not the audio drivers, then restarted. I have tried installing these drivers both realtek first and gpu first.
I have tried various older realtek drivers known for their stability with my specific card.
I have loaded from restore points prior to installing the new card.
I have reseated the connection to my motherboard's audio pins.
I tried getting help from nvidia support, which was a waste of time because after explaining "I have thoroughly gone down this checklist of obvious fixes, the devices are just not listed anywhere" I was ghosted by the support tech.
I'm losing my mind here. I've noticed that even the built-in windows audio drivers are all missing and I can't figure out how to remedy that.
I've also noticed that no matter which realtek installer I use, including (obviously) the one recommended for my specific card, nothing is actually installed. I run the installer, it seems to complete with no errors, restart, nothing is actually installed and my issue remains.
I know this is a long post, I just wanted to be thorough. I really hope somebody out there has seen a similar issue and knows how to fix this inability to install any audio drivers.
Edit: windows 10, mobo is an msi mag x570s tomahawk max wifi, cpu is an amd ryzen 2700x, gpu is as above an rtx 3060. Not a prebuilt, everything was purchased separately and installed by myself.
Thanks in advance, I will provide any other needed info.
edit2: View: https://imgur.com/a/aezJn7B
playback tab showing all other audio outputs (and my mic 3.5mm jack for some reason) as disconnected hdmi outputs.
I go to start a game to test the new card after installing the newest drivers, and notice there is no sound. "Okay, obviously I need to change my default output device. Gpus love setting themselves as the default."
No. Not only was this not the issue, no devices show at all aside from hdmi in sound settings. No mics, no other speakers. Even the built in output on my motherboard is gone.
What's interesting is that in the playback tab it lists the proper number of devices, only that all of them show as disconnected hdmi devices. So here's what hasn't worked:
I made sure onboard audio was set to on in bios.
I uninstalled every audio device in devmgmt and restarted.
I removed my gpu drivers in ddu, removed every audio device in devmgmt, restarted, installed both realtek drivers and installed the gpu drivers but not the audio drivers, then restarted. I have tried installing these drivers both realtek first and gpu first.
I have tried various older realtek drivers known for their stability with my specific card.
I have loaded from restore points prior to installing the new card.
I have reseated the connection to my motherboard's audio pins.
I tried getting help from nvidia support, which was a waste of time because after explaining "I have thoroughly gone down this checklist of obvious fixes, the devices are just not listed anywhere" I was ghosted by the support tech.
I'm losing my mind here. I've noticed that even the built-in windows audio drivers are all missing and I can't figure out how to remedy that.
I've also noticed that no matter which realtek installer I use, including (obviously) the one recommended for my specific card, nothing is actually installed. I run the installer, it seems to complete with no errors, restart, nothing is actually installed and my issue remains.
I know this is a long post, I just wanted to be thorough. I really hope somebody out there has seen a similar issue and knows how to fix this inability to install any audio drivers.
Edit: windows 10, mobo is an msi mag x570s tomahawk max wifi, cpu is an amd ryzen 2700x, gpu is as above an rtx 3060. Not a prebuilt, everything was purchased separately and installed by myself.
Thanks in advance, I will provide any other needed info.
edit2: View: https://imgur.com/a/aezJn7B
playback tab showing all other audio outputs (and my mic 3.5mm jack for some reason) as disconnected hdmi outputs.
Last edited:
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