- Mar 1, 2020
- 2
- 0
- 10
Hey. So I’ve been plagued with a similar problem for the last few months. If you left the computer alone for a minute, instead of going to sleep it would just shut off. Eventually that became it would shut off randomly, and you would need to press the power button for a full minute for it to turn back on.
That problem has been occurring since the first day I got this laptop. I posted about it on the Windows forum, and got no good response but the laptop was working if I just didn’t let it sleep so I left it alone.
Last night, the computer began freezing, you couldn’t move the mouse, type, or toggle the caps lock. After a few seconds of that, it shuts down. This happens within a few minutes of initial boot up, and just when doing basic tasks like browsing the Internet.
The chipset and bios was completely reinstalled a few months ago, and the shutting off problem persisted. It shut off in safe mode as well. Should I completely reinstall Windows, or is this brand new computer toast?
That problem has been occurring since the first day I got this laptop. I posted about it on the Windows forum, and got no good response but the laptop was working if I just didn’t let it sleep so I left it alone.
Last night, the computer began freezing, you couldn’t move the mouse, type, or toggle the caps lock. After a few seconds of that, it shuts down. This happens within a few minutes of initial boot up, and just when doing basic tasks like browsing the Internet.
The chipset and bios was completely reinstalled a few months ago, and the shutting off problem persisted. It shut off in safe mode as well. Should I completely reinstall Windows, or is this brand new computer toast?
Facebook
Twitter
Instagram