Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
Thanks for all your help....
I never could get the BACK-UP files to work. But, I did copy some files to a
CD, basically just my PERSONAL FILES, just in case they were wiped out with
the new Windows XP Service Pack 2.
I had also loaded SPY BOT prior to the Service Pack to get rid of alot of
stuff like POP-UP ADS that would not stop! I was having 6-8 POP-UPS just
trying to get check my E-mail.
Just out of curiousity, I ran my Norton Virus software prior to the Spy Bot
and the Spy Bot took care of all the problems that were slowing down my
computer.
Finally did load the Windows XP Service Pack 2 and prayed nothing would go
wrong and so far so good!
Again....Thanks for being here to help.
Linda
"Carey Frisch [MVP]" wrote:
> Note: You have to right-click on the Backup installation file and select "Install".
>
> The "Windows Installer service could not be accessed" error message when you try
> to add or remove a program
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346&Product=winxp
>
> How to resolve Common "Windows Installer" Problems
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;555175&Product=winxp
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
>
> Be Smart! Protect Your PC!
>
http://www.microsoft.com/athome/security/protect/default.aspx
>
> ---------------------------------------------------------------------
>
> | Thank you for the Link.
> |
> | I went to the link and downloaded the patch, but....I get
> | an error message that says:
> |
> | The Windows Installer Service could not be accessed.
> | This can occur if you are running Windows in Safe Mode or
> | if the Windows Installer is not correctly installed.
> | Contact your support personnel for assistance.
> |
> | As far I know, I am running Windows in regular mode.
> | But....I do have the Windows XP Service Pack 2 asking me
> | to Restart the computer and I am holding off until I back
> | up my personal files.
> |
> | Thank you for your continued help.
> | Linda
>
>